Medical Office Assistant MOA - Northeast Georgia Physicians Group NGPG - OBGYN - FT Days

Northeast Georgia Health System • Demorest, GA

2d

About The Position

The Medical Office Assistant performs reception and front-office duties, maintains clinical and financial records, manages front-office inventory, and handles medical records for Northeast Georgia Physicians Group OBGYN. The role facilitates timely communication with patients and visitors, processes referrals and mail, schedules appointments, maintains accurate patient information in the EPIC electronic medical record system, and supports billing and deposit procedures.

Requirements

• High school diploma or GED.
• Knowledge of and proficiency in using an electronic medical record (EMR) system.

Nice To Haves

• Customer service or physician’s office experience preferred.

Responsibilities

• Screens and refers incoming calls and visitors to facilitate accurate and timely communication.
• Obtains patient referrals as requested by physicians and processes mail efficiently.
• Schedules appointments for patient referrals at physicians’ request.
• Logs referrals according to established guidelines and posts referral numbers to patient accounts when received from other physician practices.
• Advises patients when referral numbers are needed, explains how they can obtain referrals, and provides relevant referral information.
• Opens and distributes mail to appropriate personnel daily.
• Enters accurate patient information into the EPIC system while maintaining acceptable registration error-rate parameters.
• Balances daily audit journals and accurately enters charges.
• Forwards monthly reports to the Central Business Office in a timely manner.
• Prepares daily deposits according to center procedures.
• Updates patient information as needed and arranges payment agreements when indicated.
• Maintains front-office supply inventory.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED