Medical Office Assistant- Carrolltown

Lifepoint Health • West Carroll Township, PA

6d

About The Position

The Medical Office Assistant provides front-office and administrative support to patients, providers, and other members of the Physician Practices team. The role helps ensure an efficient and welcoming patient experience and smooth practice operations by assisting with scheduling, patient registration, referrals, pre-certifications, payment collection, and accurate patient records.

The position also performs clerical and reception duties, supports clinic workflows and closing procedures, maintains examination areas and supplies, and follows applicable infection control policies. This is a full-time role with no license or certification required.

Requirements

• High school diploma or equivalent.
• No license required.
• No certifications required.
• Critical thinking skills and decisive judgment.
• Ability to work with minimal supervision.
• Ability to work effectively in a stressful environment and take appropriate action.
• Ability to perform administrative and clerical functions in a healthcare practice setting.
• Ability to maintain accurate patient information and handle confidential information appropriately.

Responsibilities

• Schedule and register patients and maintain accurate patient information in the computer system.
• Obtain referrals and pre-certifications as required.
• Schedule referral appointments as necessary or as instructed by the provider.
• Perform administrative and clerical duties, including reception, filing, scheduling, data entry, and patient registration.
• Review provider orders before the patient leaves the clinic.
• Obtain informed consent for invasive procedures.
• Post charges, complete required paperwork, and collect co-pays, deductibles, and outstanding account balances.
• Assist with end-of-day balancing and closing procedures, including preparing deposits for courier pickup.
• Maintain examination areas, equipment, and medical supplies by stocking, cleaning, reordering, and performing basic troubleshooting.
• Assist with maintaining office supply inventory and appropriate stock levels.
• Demonstrate working knowledge of applicable infection control policies.
• Perform other duties as assigned.

Benefits

• Multiple levels of medical, dental, and vision coverage for full-time and part-time employees.
• Life, accident, critical illness, and hospital indemnity insurance.
• Short- and long-term disability coverage.
• Paid family leave and paid time off.
• Higher education and certification tuition assistance.
• Loan assistance.
• 401(k) retirement package with company match.
• Wellness programs, including free gym memberships, virtual care appointments, mental health services, and discount programs.
• Ongoing learning and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED