Medical Office Assistant
IntelliPro Group Inc.•Louisville, KY
•$28 - $32
About The Position
The Medical Office Assistant provides customer service to patients, referral sources, and fellow employees while supporting patient administration and documentation. The role includes collecting and verifying patient demographic and insurance information, maintaining complete patient files, and protecting the privacy and security of Protected Health Information in compliance with HIPAA. The position is contracted and located in Louisville, Kentucky, with pay of $28–$32 per hour on W-2.
Requirements
- High school diploma or an equivalent combination of education and experience.
- Five or more years of experience in customer service, administration, healthcare, or a related field.
Nice To Haves
- Previous experience in a receptionist, patient services, medical office, or healthcare front office environment.
- Experience handling patient information, verifying insurance, coordinating appointments, and working with Electronic Medical Records (EMR) systems.
Responsibilities
- Provide a high level of customer service to patients, referral sources, and fellow employees.
- Establish and maintain positive relationships with patients and referral sources.
- Obtain, verify, and accurately enter patient demographic and insurance information.
- Maintain accurate and complete patient files and documentation in accordance with company policies and procedures.
- Protect the privacy and security of Protected Health Information (PHI) in compliance with HIPAA regulations.
Benefits
- Comprehensive benefits package, subject to eligibility.
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What This Job Offers
Education Level
High school or GED
