Medical Office Assistant I

ChristianaCare•Newark, DE
•$18 - $26•Onsite

About The Position

ChristianaCare’s Center for Medical Genomics in Newark, Delaware, is seeking a detail-oriented, adaptable, and highly organized part-time Medical Office Assistant I with strong communication skills and the ability to proactively solve problems in a fast-paced environment. The role supports the Genetic Counseling team, which helps patients and families navigate health decisions through personalized risk assessment, education, and support. The Medical Office Assistant I provides administrative support, coordinates appointments, maintains accurate records, and serves as a welcoming first point of contact for patients. The position contributes to the coordination of scheduling, communication, and administrative support in a multidisciplinary healthcare environment. The stated schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m. The hourly pay range is $17.67–$25.62.

Requirements

  • High school graduate or GED.

Nice To Haves

  • Experience in a medical office setting.

Responsibilities

  • Manage patient interactions and serve as a point of contact.
  • Schedule appointments and coordinate testing and appointments.
  • Maintain patient records.
  • Coordinate referrals.
  • Verify insurance and process payments, including day-end reconciliation.
  • Handle inventory.
  • Support administrative tasks.
  • Ensure safety compliance.
  • Maintain professionalism and perform other related duties as needed.

Benefits

  • Medical, dental, vision, and life insurance coverage beginning on the first day.
  • Eligible caregivers earning under $50,000 pay $0 in paycheck premiums for medical and prescription coverage.
  • Low deductibles and $0 copays for unlimited primary care with ChristianaCare providers and unlimited urgent care visits at GoHealth facilities.
  • 32 days of paid time off each year, including 7 major holidays, with options to roll over or cash out unused time.
  • Up to $5,250 per year in tuition reimbursement.
  • Fertility care through Progyny and maternity education and support.
  • Up to $5,000 in adoption assistance.
  • 12 weeks of paid parental leave after one year of service.
  • Two retirement plans, including a 403(b) with up to a 50% match and a company-funded contribution of 3%–5% based on service.
  • Free financial coaching, counseling, and budgeting support.
  • Employee assistance program.
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