Front Office Medical Assistant I (US)

CareMore Health • Downey, CA

3d • $22 - $32

About The Position

The Medical Assistant I supports front-office operations and combines clinical and administrative responsibilities to provide an efficient, patient-centered care experience. The role delivers high-quality service, follows established protocols, and contributes to a positive clinic environment. It provides front- and back-office support according to CareMore Health Care Center or Medical Group Practice workflows.

Requirements

• High school diploma or GED, or an equivalent combination of education and experience.
• Current and valid Medical Assistant certificate or certification from an accredited training program.
• Satisfactory completion of a Tuberculosis test.
• Demonstrated knowledge of basic clinical procedures, vital signs, and patient intake.
• Ability to accurately and safely administer medications and perform treatments.
• Ability to complete accurate documentation and maintain high-quality charting standards.
• Ability to follow protocols, safety standards, regulatory requirements, HIPAA, and organizational policies.
• Clear communication skills and ability to explain procedures and instructions to patients.
• Ability to collaborate with clinicians, office staff, and external partners.
• Ability to manage multiple tasks while maintaining organization and timeliness.

Nice To Haves

• Bilingual English/Spanish skills may be required, depending on location or patient population.
• Active Basic Life Support (BLS) certification may be required.

Responsibilities

• Provide front- and back-office support in accordance with CareMore Health Care Center or Medical Group Practice workflows.
• Greet patients in a friendly, service-oriented manner.
• Manage patient check-in by confirming medical records and charts, updating patient information, completing paperwork, and ensuring chart accuracy.
• Interview patients, obtain and record vital signs, and document the reason for the visit.
• Explain procedures, support clinician examinations, perform treatments, and administer prescribed medications.
• Manage patient check-out by scheduling follow-up appointments, collecting co-payments as applicable, and ensuring documentation is complete.
• Schedule, confirm, and adjust patient appointments while maintaining provider calendars.
• Reconcile daily co-payments and ensure financial transactions are accurately documented.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED