Medical Imaging Field Engineer- Pittsburgh, PA

Siemens Healthineers

23h•$59,960 - $82,445•Onsite

About The Position

The Medical Imaging Field Engineer services CT imaging equipment in the Pittsburgh, Pennsylvania area. The Customer Service Engineer level is based on prior experience. The role installs, troubleshoots, repairs, and performs preventative maintenance on Siemens Healthcare systems at customer sites with minimal supervision. It also delivers timely, effective repairs and trains operators to support optimal system performance and customer satisfaction. The engineer manages financial performance within the assigned territory, including revenue generation, expense control, and inventory management. The role also manages company assets such as a company car, cell phone, computer, tools, and inventory parts; maintains appropriate relationships with customers and peers; and completes administrative duties accurately. The position is scheduled Monday through Friday, 3 p.m. to midnight, and is eligible for shift differential pay. It requires full access to Siemens Healthineers client sites and compliance with applicable vendor credentialing requirements.

Requirements

Minimum high school diploma.
Three to five or more years of experience as a medical technologist or field service engineer (biomedical engineer) servicing diagnostic instruments.
Proficiency in using tools and service test equipment.
Ability to work independently and as part of an established team.
Proficiency with necessary network applications and tools, including eVO, mButler, MS Office applications, Concur, and the NAM Customer Service website—Engineer Tools.
Valid driver's license in the state of residence, a satisfactory driving record, and ability to drive independently during the day and at night.
Ability to meet and continue meeting applicable client vendor credentialing requirements for site access.

Nice To Haves

Technical associate degree or equivalent.
Knowledge and experience servicing, performing preventative maintenance on, and modifying medical imaging equipment at customer sites with minimal supervision.
Experience testing, repairing, and maintaining capital medical equipment.
Strong customer service and communication skills.
General understanding of electricity, power supplies, and grounding.

Responsibilities

Service CT imaging equipment in the Pittsburgh, Pennsylvania area.
Install, troubleshoot, repair, and perform preventative maintenance on Siemens Healthcare systems at customer sites with minimal supervision.
Deliver timely and effective repairs.
Train equipment operators to help ensure optimal system performance and customer satisfaction.
Manage territory financial performance, including revenue generation, expense control, and inventory management.
Manage company assets, including a company car, cell phone, computer, tools, and inventory parts.
Establish and maintain appropriate business relationships with customers and peers.
Complete necessary administrative duties accurately.