Medical Front Office Specialist
US Heart & Vascular•Wichita, KS
•Onsite
About The Position
US Heart and Vascular is hiring a Medical Front Office Specialist for Heartland Cardiology in Wichita, Kansas. The role coordinates patient appointments and visits, gathers patient and insurance information, explains financial requirements, collects co-pays, maintains office records, and supports daily office operations. The specialist may travel to outreach clinics or satellite offices as requested or assigned and perform other related duties.
Requirements
- High school graduate or equivalent.
- One year of customer service experience in a medical office setting.
Responsibilities
- Coordinate appointments and visits and advise physicians and nursing staff accordingly.
- Gather appropriate patient and insurance information.
- Explain financial requirements to the patient or responsible party and collect co-pays as required.
- Maintain files and office records for easy retrieval of information.
- Provide accurate information regarding office operations and resolve difficult situations for a positive outcome.
- Handle difficult situations tactfully and courteously.
- Retrieve and distribute incoming faxes as appropriate and check voicemail messages daily.
- Travel to outreach clinics or satellite offices as requested or assigned.
- Perform other related duties as assigned or requested.
Benefits
- Comprehensive benefits package
- CME allowance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
