Medical Front Office Specialist
US Heart & Vascular•Bedford, TX
•Onsite
About The Position
US Heart and Vascular is seeking a full-time Medical Front Office Specialist to join the HeartPlace team at the Bedford Imaging Clinic in Bedford, Texas. This position follows a Monday–Friday day schedule and may require travel to cover other offices. The role handles patient calls and appointment scheduling, prior authorization information, and related front-office tasks while maintaining confidentiality.
Requirements
- At least 1 year of medical front desk and customer service experience.
- At least 6 months of experience obtaining prior authorizations.
- At least 6 months of EMR experience.
Nice To Haves
- Experience with ECW or Athena is preferred but not required.
Responsibilities
- Answer phone calls in a timely and efficient manner.
- Transfer calls according to procedure.
- Schedule appointments in a timely and efficient manner and as directed by referring providers.
- Page providers for hospital consults and call-backs according to procedure.
- Confirm appointments.
- Enter authorization information on patient accounts in the computer system.
- Cross-train to cover check-in and check-out at other offices.
- Travel to cover other offices as needed.
- Maintain information in a confidential manner.
- Perform related work as required.
Benefits
- Comprehensive benefits package
- CME allowance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
