Medical Front Desk (Bilingual Spanish-English)

Therapitas•Oklahoma City, OK

4d•$15 - $16•Onsite

About The Position

A bilingual patient services coordinator is sought to join the front desk team at an outpatient rehabilitation clinic in Oklahoma City that provides occupational, physical, speech, and feeding therapy to children. The clinic’s mission is to ensure Spanish-speaking children have access to the same quality of therapy services as other children. The ideal candidate is friendly and outgoing, has extensive computer experience and excellent Spanish and English communication skills, and enjoys thinking critically about ways to improve day-to-day efficiency.

Requirements

Fluency in Spanish and English.
High school diploma or equivalent.
Excellent verbal and written communication skills in English and Spanish to work with patients, physicians, and peers.
Ability to multitask successfully and excellent organizational skills.
Extensive computer experience and the ability to quickly understand process changes.
Availability to work five days per week, Monday through Friday, from 9:00 AM to 6:00 PM.

Nice To Haves

Medical Spanish experience is preferred but not required.

Responsibilities

Greet incoming patients, families, and guests.
Provide translation services as needed for therapy and evaluations.
Answer incoming phone calls.
Guide parents through intake and initial-visit paperwork.
Check in patients promptly upon arrival.
Assist with scheduling appointments and cancellations.
Perform light housekeeping to maintain the cleanliness of the clinic and waiting area.
Ensure timely completion of patient intakes and scheduling of evaluations.