Front Desk Medical Assistant (Bilingual English/Spanish)

The University of Texas at Austin • Austin, UT

8d • Onsite

About The Position

This front desk medical assistant position is located at the Family Wellness Center in the School of Nursing. The general schedule is Monday from 8 am to 8 pm, Tuesday through Thursday from 8 am to 5 pm, and Friday from 8 am to 12 noon. The position is expected to continue.

The role supports clinic operations through front desk and medical assistant duties, including patient scheduling and registration, billing documentation, eligibility information, payments, records, patient rooming, vital intake, and point-of-care testing. The position requires fluency in English and Spanish and adherence to confidentiality and health care standards.

Requirements

• High school graduation or GED.
• Completion of a Medical Assistant program and Medical Assistant certification.
• Fluency in English and Spanish.
• At least one year performing Medical Assistant-related duties.
• Ability to use computer equipment.
• Demonstrated excellent organization and interpersonal skills.
• Ability to develop and maintain effective working relationships with providers, staff, and patients.
• Adherence to the highest ethical, legal, and health care standards.
• Accuracy in all phases of work, including following written and verbal instructions.
• Tact, diplomacy, discretion, and confidentiality of medical information in all matters.

Nice To Haves

• More than one year of experience as a front desk receptionist and/or medical assistant.
• Relevant education and experience may be substituted as appropriate.

Responsibilities

• Answer clinic phones, schedule patient appointments, and make reminder calls.
• Accurately register patients and document billing information.
• Provide patients with eligibility information for services.
• Receive and record payments and issue receipts.
• Maintain confidential patient documents.
• Evaluate and distribute incoming mail, reports, and/or inquiries.
• Room patients and take vital information.
• Administer point-of-care testing.
• Perform other duties as assigned in support of the Family Wellness Center.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED