Medical Equipment Setup, CSR

Lincare • Tucson, AZ

4d

About The Position

The Medical Equipment Setup, CSR employee sets up CPAPs and Respiratory Assist Devices (RADs), maintains CPAP/RAD compliance, manages related supplies, inquiries, and orders, follows up on missed mdINR appointments, and manages the center’s oximetry process. The employee may also set up oxygen equipment and other durable medical equipment (DME) in patients’ homes. The role includes completing required documentation, instructing patients in safe and proper equipment use, cleaning returned rental equipment, and maintaining an organized warehouse and storage area. The employee follows company policies and safety procedures, participates in center on-call responsibilities, presents a professional appearance, and may provide backup coverage for other employees. The position requires use of a personal vehicle and a valid driver’s license.

Requirements

• High school diploma or equivalent.
• Valid driver’s license and use of a personal vehicle.
• Completion of the company’s Equipment Certification Program.
• Good interpersonal, verbal, and written communication skills.
• Computer literacy.
• Ability to read and interpret instructions and communicate them effectively to patients.
• Ability to occasionally lift and/or move up to 25 pounds.

Responsibilities

• Perform CPAP/RAD setups in a timely and professional manner.
• Set up oxygen equipment and other DME in patients’ homes as needed.
• Complete required documentation and instruct patients on safe and proper equipment use.
• Clean rental equipment returned to the center in accordance with policies and procedures.
• Maintain the cleanliness and organization of the warehouse and storage area.
• Monitor CPAP/RAD compliance reports and follow up with non-compliant patients.
• Respond to patient requests for CPAP/RAD supplies, including verifying insurance, confirming needed supplies, and arranging shipment.
• Monitor mdINR compliance reports and follow up with non-compliant patients.
• Manage the center’s oximetry process.
• Follow applicable company policies and procedures, including safety, OSHA, and emergency-planning requirements.
• Participate in the center’s on-call responsibilities.
• Represent the company through professional appearance and patient care activities.
• Provide backup coverage for other employees during vacation, illness, or other absences.

Benefits

• Ongoing training and advancement opportunities.
• Comprehensive medical, dental, and vision coverage.
• Paid time off.
• Retirement savings.
• Tuition reimbursement.
• Employee referral program.
• Employee discounts.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED