Medical Equipment Setup, CSR

Lincare•Sierra Vista, AZ

About The Position

The Medical Equipment Setup, CSR sets up CPAPs and Respiratory Assist Devices (RADs), maintains CPAP/RAD compliance, manages related supplies, inquiries, and orders, follows up on missed mdINR appointments, manages the center’s oximetry process, and performs other tasks related to the center’s functionality. The role may also involve setting up oxygen equipment and other durable medical equipment in patients’ homes. The employee completes required documentation, instructs patients in the safe and proper use of equipment, cleans returned rental equipment according to company procedures, and maintains an organized warehouse and storage area. The position includes on-call responsibilities, which vary based on center size and the number of employees sharing coverage. The employee may provide backup for colleagues during absences and must use a personal vehicle and hold a valid driver’s license.

Requirements

Good interpersonal, verbal, and written communication skills.
Computer literacy.
Ability to read and interpret instructions and communicate them effectively to patients.
High school diploma or equivalent.
Valid driver’s license.
Completion of the company’s Equipment Certification Program.

Responsibilities

Perform CPAP/RAD setups promptly and professionally, completing required documentation and teaching patients the safe and proper use of equipment.
Set up oxygen equipment and other durable medical equipment in patients’ homes when needed.
Clean returned rental equipment according to policies and procedures, and maintain a clean, organized warehouse and storage area.
Monitor CPAP/RAD compliance reports and follow up with non-compliant patients.
Respond to patient requests for CPAP/RAD supplies by verifying insurance, confirming required supplies, and arranging shipment.
Monitor mdINR compliance reports and follow up with non-compliant patients.
Manage the center’s oximetry process.
Follow company policies and procedures, including safety, OSHA, and emergency-planning requirements.
Participate in on-call responsibilities for the center.
Represent the company professionally through personal appearance and patient-care activities.
Provide backup for other employees during vacation, illness, or other absences.
Use a personal vehicle and maintain a valid driver’s license.