Medical Equipment Setup, CSR

Lincare • Bossier City, LA

1d

About The Position

This employee sets up CPAPs and Respiratory Assist Devices (RADs), maintains CPAP/RAD compliance, manages related supplies, inquiries, and orders, contacts patients who miss mdINR appointments, manages the center's oximetry process, and performs other tasks related to the center's functionality. The role may also involve setting up oxygen equipment and other durable medical equipment in patients' homes.

The employee completes required setup documentation and instructs patients in the safe and proper use of equipment. The role includes cleaning returned rental equipment and maintaining a clean, organized warehouse or storage area. The employee follows company policies and procedures, including safety, OSHA, and emergency-planning requirements; participates in the center's on-call responsibilities; and may provide coverage for other employees during absences. The employee represents the company through professional appearance and patient care activities. Use of a personal vehicle and a valid driver's license are required.

Requirements

• Good interpersonal, verbal, and written communication skills.
• Computer literacy.
• Ability to read and interpret instructions and communicate them effectively to patients.
• High school diploma or equivalent.
• Valid driver's license.
• Completion of the company's Equipment Certification Program.
• Ability to occasionally lift and/or move up to 25 pounds.

Responsibilities

• Perform CPAP/RAD setups in a timely and professional manner, and potentially set up oxygen equipment and other DME in patients' homes.
• Complete required documentation and instruct patients on the safe and proper use of equipment.
• Clean rental equipment returned to the center in accordance with policies and procedures.
• Maintain cleanliness and organization of the warehouse/storage area.
• Monitor the CPAP/RAD compliance report and follow up with non-compliant patients.
• Respond to requests for CPAP/RAD supplies, including verifying insurance, confirming needed supplies, and arranging shipment to patients.
• Monitor the mdINR compliance report and follow up with non-compliant patients, including calling patients who miss appointments.
• Manage the center's oximetry process.
• Follow company policies and procedures, including those in the Safety & Regulatory Manual relating to general safety, OSHA, and emergency planning.
• Participate in on-call responsibilities for the center.
• Represent the company through professional personal appearance and patient care activities.
• Provide backup coverage for other employees during vacation, illness, or other absences.
• Use a personal vehicle for work-related duties.

Benefits

• Ongoing training and advancement opportunities.
• Comprehensive medical, dental, and vision coverage.
• Paid time off.
• Retirement savings.
• Tuition reimbursement.
• Employee referral program.
• Employee discounts.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED