Medical Equipment Setup, CSR

Lincare•El Dorado, AR

About The Position

This employee sets up CPAPs and Respiratory Assist Devices (RADs), maintains CPAP/RAD compliance, manages related supplies, inquiries, and orders, follows up on missed mdINR appointments, manages the oximetry process, and performs other tasks related to the center’s functionality. The role may also involve setting up oxygen equipment and other durable medical equipment in patients’ homes. The employee completes required documentation, instructs patients on safe and proper equipment use, cleans returned rental equipment, and maintains an organized warehouse or storage area. The position includes responding to patient supply requests and may require on-call participation, backup coverage for other employees, and use of a personal vehicle.

Requirements

  • Good interpersonal, verbal, and written communication skills.
  • Computer literacy.
  • Ability to read and interpret instructions and communicate them effectively to patients.
  • High school diploma or equivalent.
  • Valid driver’s license.
  • Completion of the company’s Equipment Certification Program.
  • Ability to occasionally lift and/or move up to 25 pounds.

Responsibilities

  • Perform CPAP/RAD setups promptly and professionally, including completing required documentation and instructing patients in safe and proper equipment use.
  • Set up oxygen equipment and other durable medical equipment in patients’ homes as needed.
  • Clean rental equipment returned to the center according to policies and procedures.
  • Maintain cleanliness and organization of the warehouse or storage area.
  • Monitor CPAP/RAD compliance reports and follow up with non-compliant patients.
  • Respond to CPAP/RAD supply requests, verify insurance, confirm needed supplies, and arrange shipment to patients.
  • Monitor mdINR compliance reports and follow up with non-compliant patients.
  • Manage the center’s oximetry process.
  • Follow company policies and procedures, including safety, OSHA, and emergency-planning requirements in the Safety & Regulatory Manual.
  • Participate in on-call responsibilities for the center.
  • Represent the company through professional personal appearance and patient-care activities.
  • Provide backup coverage for other employees during vacation, illness, or other absences as needed.
  • Use a personal vehicle for job duties.

Benefits

  • Ongoing training and advancement opportunities.
  • Comprehensive medical coverage.
  • Dental coverage.
  • Vision coverage.
  • Paid time off.
  • Retirement savings.
  • Tuition reimbursement.
  • Employee referral program.
  • Employee discounts.
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