Medical Equipment Setup, CSR

Lincare • City of Pewaukee, WI

5d

About The Position

The Medical Equipment Setup, CSR sets up CPAPs and Respiratory Assist Devices (RADs), maintains CPAP/RAD compliance, manages related supplies, inquiries, and orders, follows up on missed mdINR appointments, and manages the center’s oximetry process. The employee may also set up oxygen equipment and other durable medical equipment in patients’ homes. The role includes completing required documentation and instructing patients in the safe and proper use of equipment.

Additional duties include cleaning returned rental equipment, maintaining an organized warehouse and storage area, following company policies and safety procedures, participating in center on-call responsibilities, and providing backup coverage for other employees when needed. The position requires use of a personal vehicle and a valid driver’s license.

Requirements

• Good interpersonal, verbal, and written communication skills.
• Computer literacy.
• Ability to read and interpret instructions and communicate them effectively to patients.
• High school diploma or equivalent.
• Valid driver's license.
• Completion of the company's Equipment Certification Program.
• Ability to occasionally lift and/or move up to 25 pounds.

Responsibilities

• Perform CPAP/RAD setups in a timely and professional manner.
• Set up oxygen equipment and other durable medical equipment in patients’ homes as needed.
• Complete required documentation and instruct patients on the safe and proper use of equipment.
• Clean returned rental equipment in accordance with policies and procedures.
• Maintain the cleanliness and organization of the warehouse and storage area.
• Monitor CPAP/RAD compliance reports and follow up with non-compliant patients.
• Respond to patient requests for CPAP/RAD supplies, including verifying insurance, confirming the supplies needed, and arranging shipment.
• Monitor mdINR compliance reports and follow up with non-compliant patients.
• Manage the center’s oximetry process.
• Follow applicable company policies and procedures, including safety, OSHA, and emergency-planning requirements.
• Participate in on-call responsibilities for the center.
• Represent the company through professional personal appearance and patient-care activities.
• Provide backup coverage for other employees during vacation, illness, or other absences.
• Use a personal vehicle as required.

Benefits

• Ongoing training and advancement opportunities.
• Comprehensive medical, dental, and vision coverage.
• Paid time off.
• Retirement savings.
• Tuition reimbursement.
• Employee referral program.
• Employee discounts.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED