The Medical Director assists the Chief Medical Director in directing and coordinating medical management, quality improvement, and credentialing functions for the business unit. The role provides medical leadership for utilization management, cost containment, and medical quality improvement activities, and performs medical reviews related to utilization review, quality assurance, and complex, controversial, experimental, unusual, or new services. The position supports performance improvement initiatives for capitated providers and helps establish goals and policies to improve the quality and cost-effectiveness of care and services. It provides medical expertise for approved quality improvement and utilization management programs in accordance with regulatory, state, corporate, and accreditation requirements, and assists with physician committee structure, processes, and membership. The Medical Director conducts regular rounds to assess and coordinate care for high-risk patients, collaborating with care management teams to optimize outcomes. The role works with clinical teams, network providers, appeals teams, and medical and pharmacy consultants to review complex cases and medical necessity appeals. It may also support provider network development, market expansion, and physician education. The position identifies utilization and quality improvement studies, evaluates adverse utilization trends and unusual provider practice patterns, and works with physicians and other providers to implement recommendations that improve utilization and healthcare quality. It reviews claims to determine medical necessity and appropriate payment, develops alliances with the provider community through medical management programs, and may represent the business unit at public, state, and ad hoc committees. Weekend and holiday work may be required as needed.
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Job Type
Full-time
Career Level
Senior
Education Level
Ph.D. or professional degree