Director of Marketplace

nitra•New York, NY

3d•Hybrid

About The Position

As Director of Marketplace, you will own the go-to-market and operating functions of NitraMart, overseeing sales, account management, vendor relationships, and marketplace operations. You will identify opportunities to grow the business, improve how Nitra serves customers and works with vendors, and build scalable processes as the marketplace expands. This is a hands-on, cross-functional leadership role for someone with healthcare commerce experience and a background building and scaling a business or function from the ground up. You will work closely with leadership and the partnerships, product, and engineering teams to identify gaps, improve workflows, and move manual processes toward automation. The role calls for an operator who can take ownership of a complex business, navigate ambiguity, and build the processes and team needed to support continued growth. Nitra maintains a hybrid work policy: team members work from the office four days per week, with Wednesdays designated as a work-from-home day. The base salary range for this full-time position is $175,000–$220,000, plus bonus, equity, and benefits. Individual pay depends on work location and job-related skills, experience, and relevant education or training.

Requirements

Experience in healthcare, pharmaceuticals, medical distribution, medical supplies, or a related healthcare business.
Familiarity with how healthcare products are sourced, sold, distributed, and managed.
Experience spanning sales, account management, and operations.
A track record of building, launching, or scaling a new business, function, or operating model, including working through ambiguity and solving problems without established processes.
Strong process-building skills, including the ability to identify inefficiencies, establish workflows, and improve execution across a complex operation.
Ability to use analytics and data to evaluate business performance, merchandising and pricing dynamics, and opportunities for improvement.
Interest in modernizing legacy healthcare workflows and partnering with product and engineering teams on technology-enabled operations.
Ability to lead strategically while remaining hands-on with execution.
Resourcefulness, adaptability, and comfort taking ownership in a fast-moving startup environment.

Responsibilities

Lead NitraMart’s commercial execution, overseeing sales and account management to drive customer acquisition, engagement, retention, and marketplace growth.
Identify workflow gaps, establish repeatable processes, and build the operational infrastructure needed to support a growing marketplace.
Manage relationships with vendors, distributors, and pharmaceutical partners; resolve operational challenges and work cross-functionally to expand product availability.
Use data and analytics to assess marketplace performance, evaluate merchandising and pricing opportunities, identify bottlenecks, and set priorities.
Partner with product and engineering teams to automate manual workflows, improve systems, and scale marketplace operations.
Own new initiatives, navigate ambiguous problems, and develop solutions in an evolving business where processes and infrastructure are still being built.
Work with leadership and internal teams to align commercial priorities, vendor needs, customer requirements, and operational improvements.
Establish the processes, operating rhythms, and team structure needed to support NitraMart’s next stage of growth.