Director of Marketplace

nitra•Washington, DC

1d•$175,000 - $220,000•Hybrid

About The Position

Nitra is hiring a Director of Marketplace to own the go-to-market and operating functions of NitraMart, including sales, account management, vendor relationships, and marketplace operations. The role is responsible for finding opportunities to grow the business, improving service to customers and vendors, and building scalable processes as the marketplace expands. This is a hands-on, cross-functional leadership role for an operator with healthcare commerce experience and a background building or scaling a business or function from the ground up. The Director will work with company leadership and the partnerships, product, and engineering teams to identify gaps, improve workflows, and automate manual processes. The role requires ownership of a complex and evolving business, comfort with ambiguity, and the ability to build processes and a team to support continued growth. Nitra uses a hybrid work policy: employees work from the office four days per week, with Wednesdays designated as work-from-home days. The full-time position has a base salary range of $175,000–$220,000, plus bonus, equity, and benefits. Pay within the range depends on work location and factors such as job-related skills, experience, and relevant education or training.

Requirements

Experience in healthcare, pharmaceuticals, medical distribution, medical supplies, or a related healthcare business, with familiarity with how healthcare products are sourced, sold, distributed, and managed.
Experience spanning sales, account management, and operations, including growing a business while building infrastructure to support that growth.
Track record of building, launching, or scaling a new business, function, or operating model, including solving problems where established processes did not exist.
Strong process-building skills, including identifying inefficiencies, establishing workflows, and improving execution across a complex operation.
Ability to work with analytics and use data to assess business performance, merchandising and pricing dynamics, and improvement opportunities.
Interest in modernizing legacy healthcare workflows and partnering with product and engineering teams on technology-enabled operations.
Hands-on leadership skills, including setting direction while remaining close to execution details.
Resourcefulness, adaptability, and comfort taking ownership in a fast-moving startup environment.

Responsibilities

Lead NitraMart's commercial execution, overseeing sales and account management to drive customer acquisition, engagement, retention, and marketplace growth.
Identify workflow gaps, establish repeatable processes, and build operational infrastructure to support a growing marketplace.
Manage relationships with vendors, distributors, and pharmaceutical partners; resolve operational challenges and work across teams to expand product availability.
Use data and analytics to assess marketplace performance, merchandising and pricing opportunities, bottlenecks, and business priorities.
Partner with product and engineering teams to automate manual workflows, improve systems, and scale marketplace operations.
Take ownership of new initiatives, navigate ambiguous problems, and develop solutions as the business and its processes evolve.
Coordinate with leadership and internal teams to align commercial priorities, vendor needs, customer requirements, and operational improvements.
Establish the processes, operating rhythms, and team structure needed to support NitraMart's next stage of growth.