Medical Coordinator (Full Time)

Schweiger Dermatology Group•West Palm Beach, FL
•Onsite

About The Position

The Medical Coordinator supports clinical and administrative duties, combining Medical Assistant and Patient Coordinator functions. The role is responsible for performing high-quality clinical and front-office responsibilities to support patients and providers at Schweiger’s West Palm Beach office. Previous healthcare experience is required. The schedule is full time, 30 or more hours per week, with availability Monday through Friday and rotating Saturdays during operating hours of 7 a.m. to 7 p.m. Flexibility to help cover shifts in a team environment is needed. The role includes assisting providers with medical, cosmetic, and laser procedures; preparing and maintaining exam rooms and equipment; managing supplies and inventory; documenting treatments and patient information; scheduling and communicating with patients; handling payments and daily financial tasks; and maintaining accurate patient records while following HIPAA and OSHA requirements. The work is primarily office-based and uses standard office equipment. Schweiger describes its mission as creating the Ultimate Patient Experience and a great working environment for providers, support staff, and all team members. It is an equal opportunity employer and does not require COVID-19 vaccination for consideration, though some state guidelines may require vaccination-status records.

Requirements

  • Previous healthcare experience is required.
  • High school diploma or GED is required.
  • Proficiency in Microsoft Word, Excel, and Outlook.
  • Strong communication, interpersonal, and organizational skills.
  • Professional, reliable, and dedicated to maintaining high-quality service standards.
  • Familiarity with HIPAA and OSHA compliance.
  • Availability Monday through Friday and rotating Saturdays within operating hours of 7 a.m. to 7 p.m.; flexibility to help cover in a team environment.

Nice To Haves

  • Six months to one year of experience in a dermatology or medical environment.
  • Proficiency in EMR systems and patient scheduling tools.
  • Advanced education is encouraged.
  • Medical Assistant certification is highly encouraged.

Responsibilities

  • Foster a welcoming, professional office environment and support patients and providers.
  • Assist providers with medical, cosmetic, and laser procedures; understand treatments and pre-care and post-care instructions; anticipate provider needs to support patient flow.
  • Prepare and maintain examination rooms before and after procedures and ensure equipment is in working order.
  • Perform daily inventory checks of supplies, retail products, and cosmetic products, and notify the team and General Manager when supplies are low.
  • Oversee stocking of medical supplies and equipment, maintain adequate stock, and keep inventory records as requested.
  • Document prescribed treatments, medications, lab requisitions, biopsies, cultures, photographs, and patient consent forms.
  • Manage follow-up appointments and track inventory used during each visit.
  • Take payments, manage patient scheduling, and document insurance cards, referrals, and demographic information accurately.
  • Handle sensitive patient information securely and follow HIPAA privacy standards.
  • Complete daily financial tasks, including cash handling, entering charges and payments, accounting for cash at shift end, managing petty cash, and securely depositing collected payments.
  • Answer phone calls promptly, confirm Zocdoc appointments, and make outgoing patient-retention calls.
  • Maintain an organized, neat work area while preserving patient privacy.
  • Create and maintain accurate patient records; check emails and scan inboxes regularly to address time-sensitive issues.
  • Perform other duties as assigned by supervisors.

Benefits

  • Full-time employees working 30 or more hours per week are eligible for medical coverage, including virtual care, HSA/FSA, dental, and vision coverage beginning on the first of the month after hire.
  • 401(k) eligibility after 30 days of employment.
  • Company-sponsored short-term disability for employees outside California.
  • Pre-tax savings available for public transit commuters.
  • An additional personal holiday for the employee’s birthday.
  • Employee discounts on Schweiger skin care products and cosmetic services.
  • Part-time employees working fewer than 30 hours per week are eligible for dental and vision coverage beginning on the first of the month after hire and 401(k) after 30 days of employment.
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