Medical Coordinator (Full Time)

Schweiger Dermatology Group • New London, CT

3d • $19 - $24 • Onsite

About The Position

The Medical Coordinator supports clinical and administrative duties, combining Medical Assistant and Patient Coordinator functions. The role performs clinical and front-office responsibilities to support patients and providers and deliver high-quality care. It is based at the New London office and requires previous healthcare experience. The schedule is full time, 30 or more hours per week, with availability Monday through Friday and rotating Saturdays during operating hours of 7 a.m. to 7 p.m. Flexibility to help cover within a team environment is needed.

Requirements

• Previous healthcare experience is required.
• High school diploma or GED is required.
• Proficiency in Microsoft Word, Excel, and Outlook.
• Strong communication, interpersonal, and organizational skills.
• Professionalism, reliability, and dedication to maintaining high-quality service standards.
• Familiarity with HIPAA and OSHA compliance.

Nice To Haves

• Six months to one year of experience in a dermatology or medical environment.
• Proficiency in EMR systems and patient scheduling tools.
• Advanced education.
• Medical Assistant certification.

Responsibilities

• Foster a welcoming, professional environment for patients and support providers while maintaining a consistent professional office presence.
• Assist providers with medical, cosmetic, and laser procedures; understand treatments and pre-care and post-care instructions, and anticipate provider needs to support patient flow.
• Prepare and maintain exam rooms before and after procedures, check equipment, and conduct daily supply and retail product inventory checks.
• Alert the team and General Manager when supplies are low, oversee stocking of medical supplies and equipment, and maintain inventory records as requested.
• Document prescribed treatments, medications, lab requisitions, biopsies, cultures, photographs, and patient consent forms.
• Manage follow-up appointments and track inventory used during each visit.
• Take payments, manage patient scheduling, and document insurance cards, referrals, and demographic information.
• Protect sensitive patient information in accordance with HIPAA requirements.
• Complete daily financial tasks, including cash handling, entering charges and payments, balancing cash at the end of each shift, handling petty cash, and securely depositing collected payments.
• Answer phone calls promptly, confirm Zocdoc appointments, and make outgoing patient-retention calls.
• Maintain an organized, neat work area while preserving patient privacy.
• Create and maintain accurate patient records, check email and scan inboxes regularly for time-sensitive issues, and perform other duties as assigned by supervisors.

Benefits

• Medical insurance, including virtual care, for eligible full-time employees, effective the first of the month after hire.
• HSA/FSA for eligible full-time employees.
• Dental and vision insurance for eligible employees, effective the first of the month after hire.
• 401(k) after 30 days of employment.
• Company-sponsored short-term disability for non-California employees.
• Pre-tax savings for public transit commuters.
• An additional personal holiday for the employee's birthday.
• Employee discounts on Schweiger skin care products and cosmetic services.
• Positive work environment with tools to do the job and grow.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED