Medical Coordinator (Full Time)

Schweiger Dermatology Group • New London, CT

2d • Onsite

About The Position

The Medical Coordinator supports clinical and administrative duties, combining Medical Assistant and Patient Coordinator functions. The role performs clinical and front-office responsibilities to support patients and providers and help deliver a high-quality patient experience. Previous healthcare experience is required.

This is a full-time position at the New London office, scheduled for 30 or more hours per week. Availability is needed Monday through Friday and for rotating Saturdays, within operating hours of 7 a.m. to 7 p.m. Flexibility to help cover in a team environment is required.

The position is primarily office-based and uses standard office equipment. The hourly pay range is $19–$24. Full-time employees are eligible for medical coverage, including virtual care, HSA/FSA, dental and vision coverage beginning the first of the month after hire; 401(k) after 30 days; company-sponsored short-term disability for employees outside California; pre-tax public transit savings; and an additional personal holiday for their birthday. Employees also receive discounts on Schweiger skin care products and cosmetic services.

Requirements

• Previous healthcare experience is required.
• High school diploma or GED is required.
• Proficiency in Microsoft Word, Excel, and Outlook.
• Strong communication, interpersonal, and organizational skills.
• Professionalism, reliability, and dedication to high-quality service standards.
• Familiarity with HIPAA and OSHA compliance.
• Availability Monday through Friday and rotating Saturdays within operating hours of 7 a.m. to 7 p.m., with flexibility to help cover in a team environment.

Nice To Haves

• Six months to one year of experience in a dermatology or medical environment.
• Proficiency in EMR systems and patient scheduling tools.
• Medical Assistant certification.
• Advanced education is encouraged.

Responsibilities

• Foster a welcoming and professional environment for patients and support providers.
• Assist providers with medical, cosmetic, and laser procedures; understand treatments and pre-care and post-care instructions, and anticipate provider needs to optimize patient flow.
• Prepare and maintain exam rooms before and after procedures.
• Check equipment and conduct daily inventory checks of supplies, retail products, and cosmetic products; alert the team and General Manager when supplies are low.
• Oversee stocking of medical supplies and equipment, maintain adequate stock, and keep inventory records as requested.
• Document prescribed treatments, medications, lab requisitions, biopsies, cultures, photographs, and patient consent forms.
• Manage follow-up appointments and track inventory used during visits.
• Take payments, schedule patients, and ensure insurance cards, referrals, and demographic information are documented properly.
• Handle sensitive information securely in accordance with HIPAA requirements.
• Complete daily financial tasks, including cash handling, entering charges and payments, reconciling cash at the end of each shift, managing petty cash, and securely depositing collected payments.
• Answer phone calls promptly, confirm Zocdoc appointments, and make outgoing calls for patient retention.
• Maintain an organized and neat work area while preserving patient privacy.
• Create and maintain accurate patient records.
• Check emails and scan inboxes regularly to address time-sensitive issues.
• Perform other duties as assigned by supervisors.

Benefits

• Medical coverage, including virtual care, HSA/FSA, dental, and vision, beginning the first of the month after hire
• 401(k) after 30 days of employment
• Company-sponsored short-term disability for employees outside California
• Pre-tax savings for public transit commuters
• An additional personal holiday for the employee's birthday
• Employee discounts on Schweiger skin care products and cosmetic services

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED