Medical Coordinator (Full Time)
About The Position
The Medical Coordinator supports clinical and administrative duties, combining Medical Assistant and Patient Coordinator functions. The role performs clinical and front-office responsibilities to support patients and providers, including assisting with medical, cosmetic, and laser procedures; maintaining exam rooms, equipment, and supplies; documenting care; coordinating appointments; handling payments and communications; and maintaining accurate patient records. The position is based at the Anaheim and Brea offices and requires previous healthcare and dermatology experience. This is a full-time role, scheduled for 30 or more hours per week, with availability Monday through Friday. Flexibility to help cover within a team environment is needed. The position is primarily office-based and uses standard office equipment.
Requirements
- Six months to one year of experience in a dermatology or medical environment.
- High school diploma or GED.
- Proficiency in Microsoft Word, Excel, and Outlook.
- Strong communication, interpersonal, and organizational skills.
- Professional, reliable, and dedicated to maintaining high-quality service standards.
- Familiarity with HIPAA and OSHA compliance.
- Availability Monday through Friday and flexibility to help cover in a team environment.
Nice To Haves
- Proficiency in EMR systems and patient scheduling tools.
- Advanced education is encouraged.
- Medical Assistant certification is highly encouraged.
Responsibilities
- Provide a welcoming, professional environment for patients and support providers.
- Assist providers with medical, cosmetic, and laser procedures, including treatments and pre-care and post-care instructions.
- Prepare and maintain exam rooms before and after procedures.
- Ensure equipment is in working order and conduct daily inventory checks of supplies, retail products, and cosmetic products; alert the team and General Manager when supplies are low.
- Manage stocking of medical supplies and equipment and maintain inventory records as requested.
- Document prescribed treatments, medications, lab requisitions, biopsies, cultures, photos, and patient consent forms.
- Manage follow-up appointments and track inventory used during each visit.
- Take payments, manage patient scheduling, and document insurance cards, referrals, and demographic information.
- Handle sensitive information securely in accordance with HIPAA privacy standards.
- Complete daily financial tasks, including cash handling, entering charges and payments, reconciling cash at shift end, managing petty cash, and securely depositing collected payments.
- Answer phone calls promptly, confirm Zocdoc appointments, and make outgoing patient-retention calls.
- Maintain an organized, neat work area while preserving patient privacy.
- Create and maintain accurate patient records; check emails and scan inboxes regularly to address time-sensitive issues.
- Perform other duties as assigned by supervisors.
Benefits
- Eligible full-time employees (30 or more hours per week) receive medical coverage, including virtual care, HSA/FSA, dental, and vision beginning the first of the month after hire.
- 401(k) after 30 days of employment.
- Company-sponsored short-term disability for employees outside California.
- Pre-tax savings for public transit commuters.
- Birthday as an additional personal holiday.
- Employee discounts on Schweiger skin care products and cosmetic services.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
