Medical Coordinator (Full Time)
About The Position
The Medical Coordinator supports clinical and administrative duties, combining Medical Assistant and Patient Coordinator functions at Schweiger’s Miami Beach office. The role performs clinical and front-office responsibilities to support patients and providers and maintain a high-quality patient experience. Previous healthcare experience is required. The position is full-time, with a schedule of 30 or more hours per week. Availability is required Monday through Friday, with rotating Saturdays, within operating hours of 7 a.m. to 7 p.m. Flexibility to help cover in a team environment is needed. The role is primarily office-based and uses standard office equipment. Schweiger describes its mission as creating the Ultimate Patient Experience and a great working environment for providers, support staff, and all team members.
Requirements
- Previous healthcare experience is required.
- High school diploma or GED is required.
- Proficiency in Microsoft Word, Excel, and Outlook.
- Strong communication, interpersonal, and organizational skills.
- Professionalism, reliability, and dedication to maintaining high-quality service standards.
- Familiarity with HIPAA and OSHA compliance.
Nice To Haves
- Six months to one year of experience in a dermatology or medical environment.
- Proficiency in EMR systems and patient scheduling tools.
- Advanced education.
- Medical Assistant certification.
Responsibilities
- Foster a welcoming, professional environment for patients and support providers while maintaining a consistent professional office presence.
- Assist providers with medical, cosmetic, and laser procedures; become proficient in treatments and pre-care and post-care instructions; and anticipate provider needs to support patient flow.
- Prepare and maintain exam rooms before and after procedures, check that equipment is working, and conduct daily supply and product inventory checks.
- Alert the team and General Manager when supplies are low, oversee stocking medical supplies and equipment, and maintain inventory records as requested.
- Document prescribed treatments, medications, lab requisitions, biopsies, cultures, photos, and patient consent forms.
- Manage follow-up appointments and track inventory used during each visit.
- Take payments, schedule patients, and ensure insurance cards, referrals, and demographic information are documented properly.
- Protect sensitive patient information in accordance with HIPAA requirements.
- Complete daily financial tasks, including cash handling, entering charges and payments, reconciling cash at the end of each shift, handling petty cash, and securely depositing collected payments.
- Answer phone calls promptly, confirm Zocdoc appointments, and make outgoing calls for patient retention.
- Maintain an organized and neat work area while preserving patient privacy.
- Create and maintain accurate patient records, check emails and scan inboxes regularly for time-sensitive issues, and perform other duties assigned by supervisors.
Benefits
- Full-time employees working 30 or more hours per week are eligible for medical coverage, including virtual care, HSA/FSA, dental, and vision beginning on the first of the month after the hire date.
- 401(k) after 30 days of employment.
- Company-sponsored short-term disability for employees outside California.
- Pre-tax savings for public transit commuters.
- Birthday as an additional personal holiday.
- Employee discounts on Schweiger skin care products and cosmetic services.
- Positive work environment with tools to do the job and grow.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
