Medical Consults Processing Assistant (Office Automation)
About The Position
This position is located at Naval Base Health Clinic Portsmouth and processes medical referral consultations. The incumbent tracks electronic referrals, obtains and enters results into patients’ electronic health records, and closes referrals according to guidelines. The role also organizes, manages, and retrieves data; submits monthly reports to the supervisor and Division Chief; and maintains consult accountability in databases to support results retrieval and quality medical care. The incumbent tracks and reports pending medical results or evaluations with network providers and uses electronic fax or another designated faxing system to receive and download contractor-generated results in accordance with contract requirements. This is a Direct Hire Solicitation. Recruitment or relocation incentives may be authorized for highly qualified candidates, and salary negotiation may be available for candidates new to Federal service. The position requires the ability to obtain and maintain Secret security clearance eligibility or access, as well as background investigation and credit check. Immunization screening and tuberculosis testing are required. Direct-patient-contact positions require Hepatitis B immunization; other immunizations may be required based on the position. Annual seasonal influenza vaccination is mandatory unless a documented medical or religious exemption applies. Applicants must be U.S. citizens and meet the experience, education, or combined education-and-experience qualification pathway. The role also requires qualified typing ability of at least 40 words per minute on a five-minute sample, with no more than three errors. A one-year probationary period may be required. Direct deposit is required. Permanent Change of Station costs are not authorized.
Requirements
- U.S. citizenship.
- One year of specialized experience managing patients’ health records, entering or retrieving data for medical purposes, and using office automation equipment and/or software; or four years of education above high school in an accredited business, secretarial, or technical school, junior college, college, or university; or an eligible combination of education and experience totaling at least 100% of the requirements.
- Ability to type at least 40 words per minute on a five-minute sample with three or fewer errors.
- Ability to obtain and maintain eligibility for a Secret security clearance or access for the duration of employment.
- Completion of a background investigation and credit check.
- Immunization screening; Hepatitis B immunization for positions involving direct patient contact; any other required immunizations based on the position; and annual seasonal influenza vaccination unless exempted for documented medical or religious reasons.
- Tuberculosis testing.
- Applicants using foreign education must have credentials evaluated and deemed equivalent to U.S. accredited education, or receive full course credit from a U.S.-accredited college or university.
- Male applicants born after December 31, 1959 must complete a Pre-Employment Certification Statement for Selective Service Registration.
- Proof of U.S. citizenship and direct deposit of pay are required.
Nice To Haves
- Recruitment or relocation incentives may be authorized for highly qualified candidates.
- Salary negotiation may be available for candidates who are new to Federal service.
Responsibilities
- Track electronic medical referral consultations.
- Obtain and enter results into patients’ electronic health records and close referrals according to guidelines.
- Organize, manage, and retrieve data, and submit monthly reports to the supervisor and Division Chief.
- Enter data into databases to maintain consult accountability for results retrieval and quality medical care.
- Track and report the status of pending medical results or evaluations with network providers.
- Use electronic fax or another designated faxing system to receive and download contractor-generated results to meet contract requirements.
Benefits
- Federal employees and their families have access to a comprehensive benefits package; specific eligibility depends on position type.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
