Medical Billing Clerk

Insight Billing Corporation•Shreveport, LA

22h•Onsite

About The Position

Insight Billing Corporation is seeking a Medical Billing Clerk to support healthcare organizations with accurate and timely billing and reimbursement. Reporting to the Billing Supervisor, the role researches and verifies patient insurance coverage, documents benefit information, and works denied or rejected insurance claims. It involves communicating with insurance carriers, medical clinics, patients, and internal team members to resolve billing issues, process follow-up actions, identify denial trends, and maintain accurate information in billing systems. The position requires attention to detail, dependable follow-through, sound judgment, and compliance with HIPAA and applicable payer requirements. This is a full-time, on-site position at the assigned Insight Billing Corporation office, Monday through Friday during regular business hours. Employees are expected to maintain dependable and consistent attendance because the work involves collaboration and access to billing and patient information.

Requirements

High school diploma or equivalent required.
Working knowledge of insurance eligibility, benefits, denials, rejections, and medical billing processes.
Ability to navigate insurance portals, payer systems, and billing software accurately and efficiently.
Strong research, problem-solving, follow-up, and time-management skills.
Strong attention to detail and ability to maintain accuracy while managing multiple priorities.
Professional written and verbal communication skills when interacting with insurance representatives, medical offices, patients, and internal team members.
Ability to identify patterns, discrepancies, and missing information and escalate issues appropriately.
Ability to maintain confidentiality and handle protected health information appropriately.
Ability to work independently while contributing to team goals and meeting established deadlines.

Nice To Haves

Previous experience in medical billing, insurance verification, claims research, rejection management, or a related healthcare administrative role.

Responsibilities

Review patient insurance information to confirm eligibility, covered services, plan requirements, and applicable benefit details, and document findings accurately.
Contact insurance companies, medical clinics, and/or patients to obtain or clarify coverage and benefit information.
Prepare, review, and transmit electronic and paper claims using billing software.
Complete benefit verifications using insurance portals, payer systems, and other resources, and update the billing system with accurate information.
Research and process rejected charges, identify denial reasons, and take appropriate follow-up action.
Follow government insurance regulations, managed-care contractual requirements, internal procedures, and payer-specific guidelines.
Protect individually identifiable health information and maintain the confidentiality, integrity, and availability of protected health information in accordance with HIPAA requirements.
Manage assigned work, time, priorities, deadlines, and accuracy in a detail-oriented billing environment.
Contribute to a professional, respectful, and productive team environment.
Complete other billing, research, or administrative responsibilities as assigned.
Complete assigned work accurately, thoroughly, and within established timeframes.
Maintain organized documentation and clear notes that support follow-up and account resolution.
Escalate unresolved issues, payer concerns, or recurring denial trends in a timely manner.
Demonstrate dependable attendance, accountability, professionalism, and respectful communication.