Medical Assistant, Neurology, Part Time, First Shift (Ridgeway)

UC Health•Cincinnati, OH

About The Position

The Medical Assistant is an integral part of the clinical office staff and performs administrative and clinical duties. The role obtains intake information for a specific patient population, performs tasks and treatments delegated by licensed personnel, and provides direct patient care as required. The Medical Assistant schedules physician-ordered tests and procedures and provides limited patient education and instructions related to them. The position supports providers with patient assessments, clinical documentation, coordination of ancillary services, and upkeep of clinic areas and equipment. It also performs office administrative functions, including telephone and appointment management, patient record maintenance, insurance forms, correspondence, billing, and bookkeeping.

Requirements

High school diploma or GED.

Nice To Haves

Seven to 11 months of equivalent experience.

Responsibilities

Communicate appropriately with the patient population; provide clear treatment instructions; involve family or guardians in assessment and care; recognize patient limitations and behavioral health needs; account for psychological, religious, and cultural needs; and respond appropriately to signs of abuse or neglect.
Obtain vital signs, EKGs, laboratory specimens, and other information required for patient evaluation, following Medical Assistant competencies and universal precautions.
Set up notes, orders, and prescriptions in the Electronic Medical Record for provider review, editing, and signature.
Prepare and maintain clinic areas, including cleaning and stocking examination rooms, setting up and securing computer equipment, and maintaining diagnostic equipment.
Return routine patient telephone calls, such as those about prescription refills or medication precertification, as directed, and document actions promptly and appropriately in the Electronic Medical Record.
Coordinate ancillary services, including diagnostic testing and imaging, hospital procedures or admissions, additional patient visits, and acquisition of relevant medical records.
Maintain a positive, professional, and cooperative demeanor with patients, staff, physicians, and management.
Maintain a safe, secure, and healthy work environment by following standards, procedures, and legal regulations.
Protect confidential patient-care information and understand the legal responsibilities and requirements of the Medical Assistant role.
Seek knowledge and understanding of quality measures and patient experience.
Use computer applications; answer telephones; greet patients; update and file medical records; code and complete insurance forms; schedule appointments; arrange hospital admissions and laboratory services; and handle correspondence, billing, and bookkeeping.
Assist with age-appropriate care for the specific patient population, including direct patient care as part of the clinical team.