Medical Assistant, Neurology, Full Time, First Shift

UC Health•Dayton, OH

About The Position

The Medical Assistant is an integral member of the clinical office staff, performing administrative and clinical duties. The role obtains intake information for a specific patient population, performs tasks and treatments delegated by licensed personnel, and provides direct patient care as required. The Medical Assistant schedules tests and procedures ordered by the physician and provides limited patient education and instructions related to those tests and procedures. The position supports providers with patient assessments and care, obtains vital signs, EKGs, laboratory specimens, and other information needed for patient evaluation, and assists with documentation in the Electronic Medical Record. It also coordinates diagnostic and other ancillary services, handles routine patient calls, and helps maintain a safe, prepared clinic environment. Administrative duties include scheduling, records management, telephone support, insurance forms, correspondence, billing, and bookkeeping.

Requirements

High school diploma or GED.
Knowledge of Medical Assistant competencies, including obtaining vital signs, EKGs, and laboratory specimens, and using universal precautions.

Nice To Haves

7–11 months of equivalent experience.

Responsibilities

Communicate appropriately with patients and families based on the patient population, and provide clear treatment instructions.
Involve family members or guardians in assessment, initial treatment, and continuing care as appropriate.
Identify patient physical limitations and deploy interventions when necessary; recognize and respond appropriately to behavioral health needs, abuse, or neglect.
Interpret population-related data and plan care appropriately, accounting for psychological, religious, and cultural needs.
Perform treatments, administer medication, and operate equipment safely within the role and delegated authority.
Obtain vital signs, EKGs, laboratory specimens, and other information required for patient evaluation, using universal precautions.
Set up notes, orders, and prescriptions in the Electronic Medical Record for provider review, editing, and signature.
Prepare and maintain clinic areas, including cleaning and stocking examination rooms, setting up and securing laptop equipment, and maintaining diagnostic equipment.
Return routine patient telephone calls, including calls about prescription refills or medication pre-certification, as directed through the Electronic Medical Record, and document actions promptly and appropriately.
Coordinate diagnostic testing and imaging, hospital procedures or admissions, additional patient visits, and acquisition of pertinent medical records.
Maintain a positive, professional, and cooperative demeanor with patients, staff, physicians, and management.
Maintain a safe, secure, and healthy work environment by following standards, procedures, and legal regulations.
Protect confidential patient care information and understand and adhere to the legal responsibilities and requirements of the Medical Assistant role.
Develop knowledge of quality measures and patient experience.
Use computer applications; answer telephones; greet patients; update and file medical records; complete coding and insurance forms; schedule appointments; arrange hospital admissions and laboratory services; and handle correspondence, billing, and bookkeeping.
Assist with implementation of age-appropriate care for the specific patient population, including direct patient care as part of the clinical team.