Medical Assistant, Neurology, Part Time, First Shift (Ridgeway)

UC Health•Cincinnati, OH

About The Position

The Medical Assistant is an integral member of the clinical office staff and performs administrative and clinical duties. The role obtains intake information for a specific patient population, performs tasks and treatments delegated by licensed personnel, and provides direct patient care as required. The Medical Assistant schedules physician-ordered tests and procedures and provides limited related patient education and instructions. The role supports age-appropriate care and population-specific communication, assists providers with documentation in the Electronic Medical Record, coordinates ancillary services, and helps maintain the clinic environment and diagnostic equipment. The Medical Assistant also performs office duties such as answering phones, greeting patients, maintaining records, scheduling appointments, and handling correspondence and billing-related tasks. Patient information must be kept confidential, and work must comply with applicable standards, procedures, and legal requirements.

Requirements

High school diploma or GED.
Preferred: 7–11 months of equivalent experience.

Nice To Haves

7–11 months of equivalent experience.

Responsibilities

Communicate appropriately with the patient population and provide clear treatment instructions to patients and families.
Involve family members or guardians in assessment, initial treatment, and continuing care; identify physical limitations and respond appropriately to behavioral health concerns and cultural or religious needs.
Perform treatments, administer medication, and operate equipment safely within the Medical Assistant role.
Recognize and respond to signs or symptoms of abuse or neglect.
Obtain vital signs, EKGs, laboratory specimens, and other information needed for patient evaluation, using universal precautions.
Set up documentation, orders, and prescriptions in the Electronic Medical Record for provider review, editing, and signature.
Prepare and maintain clinic areas, including cleaning and stocking examination rooms, setting up and securing computer equipment, and maintaining diagnostic equipment.
Return routine patient telephone calls, including calls about prescription refills or medication pre-certification, as directed, and document actions in a timely manner.
Coordinate diagnostic testing and imaging, hospital procedures or admissions, additional patient visits, and acquisition of pertinent medical records.
Maintain a positive, professional, and cooperative demeanor with patients, staff, physicians, and management.
Maintain a safe, secure, and healthy work environment; protect confidential patient information and comply with legal requirements for the Medical Assistant role.
Seek knowledge and understanding of quality measures and patient experience.
Use computer applications; answer telephones; greet patients; update and file medical records; code and complete insurance forms; schedule appointments; arrange hospital admissions and laboratory services; and handle correspondence, billing, and bookkeeping.
Assist with implementing age-appropriate care for the patient population, including providing direct patient care as part of the clinical team.