Medical Assistant - Neurology

Summit Health•New Hyde Park, NY

1d•$22 - $27

About The Position

The Medical Assistant (MA) assists a physician, PA, or NP with clerical duties, patient flow, patient care, and procedures. The role includes preparing examination rooms and pertinent visit information, escorting patients, maintaining efficient patient flow, and cleaning rooms after examinations. The MA communicates and provides care consistent with patients’ age, cultural, spiritual, and developmental needs, and helps facilitate transitions of care to urgent care centers or hospitals. The MA supports clinic operations by answering and directing telephone calls, taking accurate messages, scheduling appointments, managing supplies, reconciling encounters, and communicating problems promptly to a supervisor or manager. The role also includes obtaining and documenting vital signs, reviewing medication lists, recording allergies in the EHR, entering orders and referrals in the Practice Management System and EHR, following prescription procedures and universal safety precautions, and providing scribing services. The MA maintains proficiency with department-specific equipment, troubleshoots issues, and reports malfunctions. The position may require commuting to satellite offices and flexibility with work schedules.

Requirements

High school diploma or equivalent.
Graduation from an accredited medical assistant or phlebotomy program.
0–1 year of related work experience required.
Basic Life Support (BLS) certification, or obtain it within 30 days of hire.
Ability to communicate in English orally and in writing.
Ability to organize and perform multiple tasks in a timely manner.
Basic proficiency in computer use.
Ability to commute to satellite offices as needed.

Nice To Haves

2–4 years of related work experience preferred.

Responsibilities

Prepare examination rooms, escort patients into rooms, and clean rooms after examinations.
Maintain efficient patient flow and prepare pertinent information for patient visits.
Communicate and provide care consistent with patients’ age, cultural, spiritual, and developmental needs.
Answer telephone calls appropriately, direct calls, and take accurate messages.
Schedule appointments according to departmental guidelines.
Stock examination rooms and assist with ordering and maintaining supplies.
Reconcile encounters daily and accurately according to policy guidelines.
Communicate problems, concerns, and issues to the Supervisor and/or Manager promptly.
Work within the scope of practice.
Obtain and accurately document vital signs, including blood pressure, temperature, pulse, height, and weight, as required.
Review and update medication lists, document known allergies in the EHR, and follow prescription control and refill procedures.
Enter orders and schedule appointments in the Practice Management System and EHR.
Provide referrals and/or consult orders appropriately and in a timely manner in the Practice Management System and EHR.
Follow universal safety precautions when administering medications and disposing of medical waste.
Maintain proficiency with department-specific equipment, troubleshoot issues, and report malfunctions promptly.
Facilitate transitions of care to urgent care centers or hospitals.
Provide scribing services.
Commute to satellite offices as needed.
Perform other assigned duties and recognize duties that need to be performed even when not directly assigned.
Demonstrate flexibility with various work schedules.