Medical Assistant, Neurology, Full Time, First Shift

UC Health•West Chester Township, OH

About The Position

The Medical Assistant is an integral member of the clinical office staff and performs administrative and clinical duties. The role obtains intake information for a specific patient population, performs tasks and treatments delegated by licensed personnel, provides direct patient care as required, schedules physician-ordered tests and procedures, and provides limited patient education and instructions related to them. The Medical Assistant supports patient evaluation and care, assists providers with documentation in the Electronic Medical Record (EMR), coordinates ancillary services, maintains clinic areas and equipment, and responds to routine patient calls as directed. The role also performs administrative office tasks and helps implement age-appropriate care for the specific patient population as part of the clinical team. UC Health describes itself as a regional adult academic health system focused on innovation and world-class care. It states that it is committed to an inclusive, equitable, and diverse workplace.

Requirements

High school diploma or GED.
Use universal precautions when obtaining patient information and performing clinical duties.
Understand and comply with the legal responsibilities and requirements of the Medical Assistant role.

Nice To Haves

7–11 months of equivalent experience.

Responsibilities

Engage in population-appropriate communication and account for patients’ growth and development, physical limitations, behavioral health needs, psychological needs, and religious or cultural norms.
Give clear treatment instructions to patients and families, involve family members or guardians in assessment and care, and identify and respond appropriately to signs of abuse or neglect.
Perform treatments, administer medication, and operate equipment safely.
Obtain vital signs, EKGs, laboratory specimens, and other information needed for patient evaluation, following Medical Assistant competencies and universal precautions.
Assist providers with setting up notes, orders, and prescriptions in the EMR for provider review, editing, and signature.
Prepare and maintain clinic areas, including cleaning and stocking examination rooms, setting up and securing computer equipment, and maintaining diagnostic equipment.
Return routine patient telephone calls, including calls about prescription refills or medication pre-certification, as directed, and document actions promptly and appropriately in the EMR.
Coordinate diagnostic testing and imaging, hospital procedures or admissions, additional patient visits, and acquisition of pertinent medical records.
Maintain a positive, professional, and cooperative demeanor with patients, staff, physicians, and management.
Maintain a safe, secure, and healthy work environment; follow applicable standards, procedures, and legal regulations; protect confidential patient information; and comply with legal responsibilities of the Medical Assistant role.
Seek knowledge and understanding of quality measures and patient experience.
Use computer applications; answer telephones; greet patients; update and file medical records; code and complete insurance forms; schedule appointments; arrange hospital admissions and laboratory services; and handle correspondence, billing, and bookkeeping.
Assist in implementing age-appropriate care for the specific patient population, including direct patient care as part of the clinical team.