Medical Assistant-Neurology Full time Days

Northwestern Memorial Healthcare•Chicago, IL
•$19 - $26

About The Position

The Medical Assistant supports physicians, nurses, and other licensed medical staff by facilitating patient flow, assisting with patient care activities, and performing related administrative functions. The role helps ensure efficient clinic operations, maintains neat, clean, and safe patient care areas, promotes patient satisfaction through professional and friendly interactions, and safeguards patient confidentiality. The Medical Assistant adheres to Northwestern Medicine's mission, values, Code of Ethics, compliance program, policies, and applicable regulatory and accreditation standards. The position performs delegated procedures common to the specialty area and supports medical and surgical procedures according to established protocols. It also contributes to maintaining clinic equipment, supplies, vaccines, medications, and exam-room readiness. Other duties may be assigned by the Supervisor or Manager.

Requirements

  • High school diploma or GED.
  • Current certification from an accepted medical assistant certifying organization, or written proof of eligibility to take an accepted certification exam (AAMA, AMT, NCCT, NHA, or NRCMA).
  • New Medical Assistant graduates within six months of graduation must submit a letter from their school or certifying body; non-certified Medical Assistants or graduates more than six months past graduation must submit a letter from the certifying body.
  • Must attain one of the accepted medical assistant certifications within the first six months of employment, with up to two test attempts, and sign an onboarding acknowledgment of this requirement.
  • American Heart Association-accredited Basic Life Support (BLS/CPR) certification.
  • Zero to two years of experience in a relevant role.
  • Strong computer skills.

Nice To Haves

  • Completion of an accredited Medical Assistant training program.
  • One to two years of ambulatory care experience.
  • Experience with an electronic medical record.

Responsibilities

  • Promote efficient patient flow by escorting patients to exam rooms, confirming identity with two identifiers, and preparing patients for examinations.
  • Obtain and document vital signs, reason for visit, allergies, smoking history, and pharmacy information; promptly report significant changes in vital signs or acute symptoms to the provider and registered nurse.
  • Anticipate and prepare equipment and supplies for visits, clean and prepare exam rooms for subsequent patients, and prioritize tasks to support timely visits.
  • Assist practitioners with medical and surgical procedures according to established protocols, including ECGs, venipuncture, immunizations, procedure-tray setup, specimen collection, and provider-directed CLIA-waived testing.
  • Prepare and stock exam rooms, disinfect and sterilize equipment and instruments according to protocols, and participate in environmental safety rounds.
  • Maintain vaccine and medication inventory; monitor equipment and instruments, assist with supply orders, and properly dispose of expired items.
  • Follow office opening and closing procedures.
  • Accept and perform delegated responsibilities, offer assistance to colleagues, and attend and participate in staff meetings.
  • Communicate appropriately and effectively with patients and the patient care team, both in the office and by phone.
  • Perform delegated procedures common to the specialty area safely, effectively, and efficiently.
  • Perform other duties assigned by the Supervisor or Manager.

Benefits

  • Tuition reimbursement
  • Loan forgiveness
  • 401(k) matching
  • A range of benefits supporting physical, emotional, and financial well-being and protection for unexpected life events
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