Medical Assistant - Neurology

Summit Health CityMD•New Hyde Park, NY

10h

About The Position

The Medical Assistant (MA) assists a physician, PA, or NP with clerical duties, patient flow, patient care, and procedures. The role prepares examination rooms and pertinent information for patient visits, escorts patients, cleans rooms after examinations, and helps maintain an efficient patient flow. The MA communicates and provides care consistent with each patient's age, cultural, spiritual, and developmental needs; handles calls and messages; and schedules appointments according to departmental guidelines. The MA stocks examination rooms, helps order and maintain supplies, reconciles encounters, obtains and documents vital signs, updates medication lists and allergy information in the EHR, and enters orders, referrals, and consults in the Practice Management System and EHR. The position also involves following prescription and refill procedures, observing universal safety precautions when administering medications and disposing of medical waste, maintaining department-specific equipment, troubleshooting and reporting malfunctions, and facilitating transitions of care to a UCC or hospital. The MA provides scribing services, communicates issues to a Supervisor and/or Manager, works flexibly across schedules, and performs other duties as assigned. Commuting to satellite offices as needed is required.

Requirements

High school diploma or equivalent.
Graduation from an accredited medical assistant or phlebotomy program.
0–1 year of related work experience.
Basic Life Support (BLS) certification or obtain it within 30 days of hire.
Ability to communicate in English, orally and in writing.
Ability to organize and perform multiple tasks in a timely manner.
Basic proficiency in computer use.
Ability to commute to satellite offices as needed.

Nice To Haves

2–4 years of related work experience.

Responsibilities

Prepare examination rooms and pertinent information for patient visits; escort patients into rooms and clean rooms after examinations.
Maintain efficient patient flow and ensure proper preparation for patient visits.
Communicate and provide care consistent with patients' age, cultural, spiritual, and developmental needs.
Answer telephone calls appropriately, direct calls, and take accurate messages.
Schedule appointments accurately according to departmental guidelines.
Stock examination rooms and assist with ordering and maintaining supplies.
Reconcile encounters daily and accurately according to policy guidelines.
Communicate problems, concerns, or issues promptly and appropriately to the Supervisor and/or Manager.
Work within scope of practice and obtain vital signs, including blood pressure, temperature, pulse, height, and weight, as required.
Document appropriately in the EHR; review and update medication lists and document known allergies.
Follow prescription control and prescription refill procedures.
Enter orders, schedule appointments, and place referrals and consult orders appropriately and promptly in the PMS and EHR.
Follow universal safety precautions when administering medications and disposing of medical waste.
Maintain proficiency with department-specific equipment, troubleshoot issues, and promptly report malfunctions.
Facilitate transition of care to a UCC or hospital.
Provide scribing services.
Demonstrate flexibility with various work schedules and perform other duties as assigned, including duties that need to be performed even if not directly assigned.
Commute to satellite offices as needed.