Medical Assistant, Psychiatry, Part Time, First Shift

UC Health•West Chester, OH

About The Position

The Medical Assistant is an integral member of the clinical office staff and performs administrative and clinical duties. The role obtains intake information for a specific patient population, performs tasks and treatments delegated by licensed personnel, and provides direct patient care as required. The Medical Assistant schedules physician-ordered tests and procedures and provides limited patient education and instructions related to them. The position supports patient evaluation and care by obtaining vital signs, EKGs, laboratory specimens, and other required information; preparing documentation, orders, and prescriptions in the Electronic Medical Record for provider review and signature; coordinating ancillary services; and maintaining the clinic and its equipment. The role also handles routine patient calls, appointment scheduling, records, and other administrative duties. The Medical Assistant is expected to communicate appropriately with patients and families, maintain a safe and confidential work environment, and interact professionally with patients, staff, physicians, and management.

Requirements

High school diploma or GED.

Nice To Haves

7–11 months of equivalent experience.

Responsibilities

Communicate appropriately with the patient population, give clear treatment instructions, involve family or guardians in care when appropriate, and respond to behavioral health concerns, physical limitations, abuse or neglect indicators, and culturally or psychologically distinct needs.
Obtain vital signs, EKGs, laboratory specimens, and other information needed for patient evaluation, following Medical Assistant competencies and universal precautions.
Assist providers with documentation, orders, and prescriptions in the Electronic Medical Record, pending items for provider review, editing, and signature.
Prepare and maintain the clinic area, including cleaning and stocking examination rooms, setting up and securing computer equipment, and maintaining diagnostic equipment.
Return routine patient telephone calls, including calls about prescription refills or medication pre-certification, and document actions promptly and appropriately.
Coordinate diagnostic testing and imaging, hospital procedures or admissions, additional patient visits, and acquisition of relevant medical records.
Maintain a positive, professional, and cooperative demeanor with patients, staff, physicians, and management.
Maintain a safe, secure, and healthy work environment by following standards, procedures, and legal requirements; protect confidential patient information and understand the legal responsibilities of the Medical Assistant role.
Seek understanding of quality measures and patient experience.
Use computer applications; answer telephones; greet patients; update and file medical records; code and complete insurance forms; schedule appointments; arrange hospital admissions and laboratory services; and handle correspondence, billing, and bookkeeping.
Assist with age-appropriate care for the patient population, including direct patient care as part of the clinical team.