Medical Assistant, Ophthalmology - Willing to Train!

Eye Care Partners•Elizabethtown, KY

6d•Onsite

About The Position

EyeCare Partners is hiring a Medical Assistant (Ophthalmic Technician) for Bennett & Bloom Eye Centers in Elizabethtown, Kentucky. The role is willing to train and supports ophthalmologists by helping provide excellent patient care in a clinic setting. The employee performs preliminary ophthalmic work-ups, records patient information and visit details in the electronic medical record, scribes for physicians, and may assist directly with examinations and treatments. The position is full-time. Shifts fall within the offices’ Monday–Friday operating hours of 7 a.m. to 7 p.m.; employees may occasionally need to work earlier or later. Working more than 40 hours to meet business needs and working weekends when applicable are required. Travel to other offices may be required as needed, with mileage reimbursement provided. The role requires a high school diploma or GED, a favorable background check, basic computer skills, and strong customer service skills. One year of related experience or training is required, or an equivalent combination of education and experience. Ophthalmic certifications are preferred but not required. The work involves frequent walking, sitting, and standing, regular bending, stooping, and reaching, and lifting, carrying, pushing, or pulling items up to 25 pounds. Occasional driving or climbing may also be necessary.

Requirements

High school diploma or GED.
One year of related experience and/or training, or an equivalent combination of education and experience.
Favorable result on a background check.
Basic computer skills and proficient keyboarding; ability to use an EMR and image management system.
Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook, and ability to learn new applications quickly.
Strong customer service skills and a professional, courteous manner.
Desire to gain industry knowledge and training; ability to learn and grow.
Initiative in accomplishing practice goals and ability to adapt to change.
Team-oriented, patient-focused approach and ability to create a positive work environment.
Ability to interact courteously and professionally with employees at all levels.
Commitment to work over 40 hours when business needs require and to work weekends when applicable.
Reliable transportation allowing travel to multiple work locations with minimal notice.
Strong fine motor skills and full use of hands; ability to perform frequent grasping, writing, typing, and technology use.
Ability to lift, carry, push, and pull items up to 25 pounds.

Nice To Haves

Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification; preferred but not required.
Ophthalmic Scribe Certification (OSC); preferred but not required.

Responsibilities

Facilitate patient flow and anticipate physician needs to keep the clinic running efficiently.
Provide professional, exceptional customer service to patients in person and by phone.
Verify patient information, medical history, current medications, purpose of visit, and medical and vision insurance.
Perform preliminary ophthalmic work-ups, including dilation, refraction, pressure checks, and diagnostic tests such as visual fields, OCT, GDX, IOL master, autorefractor, and topography.
Record examination findings and patient information in the electronic medical record and image management system.
Scribe and accurately document medical visits and procedures as physicians perform them.
Assist physicians with patient examinations, treatments, and minor procedures; prepare patients and measure and record vital signs as required.
Use appropriate procedure, charge, and diagnosis codes in the EMR.
Answer inquiries by phone, email, and in person, and communicate effectively with patients, physicians, and managers.
Open and close examination rooms as needed; clean and stock examination, treatment, laser, and other assigned rooms; maintain drug counts.
Perform general office duties and cleaning as assigned by the manager.
Comply with company policies and procedures, including HIPAA.