Medical Assistant - Willing to Train!

Eye Care Partners•Maryville, TN

7d•Onsite

About The Position

EyeCare Partners is hiring a Medical Assistant (Ophthalmic Technician) for Quantum Vision Centers in Maryville, Illinois. The Ophthalmic Technician assists an ophthalmologist in providing patient care and performs initial testing to prepare patients for examinations. Travel to other area locations is required as needed, with mileage reimbursement provided. The position is full-time. Offices operate Monday through Friday, 8 a.m.–5 p.m., and Saturday, 8 a.m.–1 p.m.; employees may occasionally need to work earlier or later, and must be willing to work over 40 hours when business needs require. Starting pay is $19 per hour, with potential for higher pay based on experience. The role includes greeting and assisting patients, collecting medical information, documenting visits in the electronic medical record, performing ophthalmic tests, preparing patients for treatments and minor procedures, and maintaining exam and treatment rooms. The employer is willing to train candidates and provides eyecare certification reimbursement.

Requirements

High school diploma or GED.
One year of related experience and/or training, or an equivalent combination of education and experience.
Excellent patient-care skills; energetic and empathetic approach with patients.
Comply with HIPAA confidentiality standards when communicating patient information.
Professional communication skills and ability to coordinate and cooperate courteously with employees at all levels.
Organizational skills, with a focus on tracking patient care and improving patient flow.
Desire to gain industry knowledge and training.
Initiative in accomplishing practice goals; ability to grow, adapt, and accept change.
Team-oriented and patient-focused approach to creating a positive work environment.
Willingness to work over 40 hours to meet business needs and weekends when applicable.
Reliable transportation allowing travel between multiple work locations with minimal notice.
Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
Experience using electronic medical record (EMR) systems.
Computer proficiency and ability to learn new applications quickly.
Ability to perform the physical requirements of the role, including lifting, carrying, pushing, and pulling items up to 25 pounds; frequent walking, sitting, and standing; bending, stooping, and reaching; and constant use of hands and technology.
Visual and auditory acuity, including color, depth, and peripheral vision and ability to adjust focus.

Nice To Haves

Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification; preferred but not required.

Responsibilities

Provide courteous, exceptional customer service to patients in person and by phone.
Greet patients promptly and professionally, and thank them when they leave.
Anticipate physician needs and help maintain clinic flow while respecting patients’ and physicians’ time and schedules.
Follow company policies and procedures, including HIPAA requirements.
Interview patients to verify information, record medical history and current medications, and confirm the reason for the visit.
Enter patient information into the electronic medical record (EMR).
Assess eye condition by observing pupils, muscles, visual acuity, and extraocular movements.
Perform dilation, refraction, pressure testing, and diagnostic tests including visual fields, OCT, GDX, IOL master, autorefractor, and topography.
Apply knowledge of eye anatomy, diseases, symptoms, and ocular medications.
Document medical visits and procedures accurately and thoroughly as the physician performs them.
Prepare patients for treatments and minor procedures, and measure and record vital signs as required.
Open and close exam rooms as needed.
Clean and stock examination, treatment, laser, and other assigned rooms, and keep drug counts up to date.
Perform general office duties and cleaning as assigned by the manager.
Travel to other local work locations as needed.
Work weekends when applicable and additional hours to meet business needs.