Medical Assistant, Ophthalmology - Willing to Train!
About The Position
The Medical Assistant (Ophthalmic Technician) supports ophthalmologists in delivering patient care during clinic visits. The role performs preliminary patient work-ups using ophthalmic techniques, documents visits in the electronic medical record, and may assist physicians with examinations and treatments. The position is based in Elizabethtown, Kentucky, and travel to other offices is required as needed, with mileage reimbursement provided. The employee helps maintain patient and clinic flow, provides customer service, verifies insurance and patient information, records medical histories and medications, performs ophthalmic testing, and prepares patients and rooms for examinations and minor procedures. The role also includes accurate documentation and coding, stocking and cleaning rooms, and general office duties assigned by the manager. Training is offered, and the role requires a willingness to learn and grow. The position is full-time. Shifts fall within the offices’ Monday–Friday operating hours of 7 a.m. to 7 p.m.; employees may occasionally need to work earlier or later. The employer also requires commitment to working over 40 hours to meet business needs and weekend work when applicable.
Requirements
- High school diploma or GED.
- Favorable result on a background check.
- Basic computer skills, proficient keyboarding, and ability to use an EMR and image-management system.
- Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook, and ability to learn new applications quickly.
- Strong customer-service skills and professional communication with patients, physicians, managers, and employees at all levels.
- One year of related experience and/or training, or an equivalent combination of education and experience.
- Knowledge or ability to learn eye anatomy, diseases, symptoms, and ocular medications.
- Ability to demonstrate initiative, adapt to change, grow, and contribute to practice goals in a team-oriented, patient-focused environment.
- Reliable transportation that allows travel among multiple work locations with minimal notice.
- Commitment to work over 40 hours as needed and ability to work weekends when applicable.
- Ability to meet the physical requirements of the role, including lifting, carrying, pushing, and pulling items up to 25 pounds; frequent walking, sitting, and standing; regular bending, stooping, and reaching; fine motor and hand use; and visual and auditory acuity.
Nice To Haves
- Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification is preferred but not required.
- Ophthalmic Scribe Certification (OSC) is preferred but not required.
Responsibilities
- Facilitate patient flow and anticipate physician needs to keep clinic operations on schedule.
- Provide exceptional, professional customer service to patients in person and by phone; answer inquiries by phone, email, and in person.
- Verify patient information by interviewing patients, record medical histories and current medications, and confirm the purpose of each visit.
- Verify medical and vision insurance.
- Record patient data in the electronic medical record (EMR).
- Perform preliminary patient work-ups and diagnostic testing, including dilation, refraction, pressure testing, visual fields, OCT, GDX, IOL master, autorefractor, and topography.
- Observe pupils, eye muscles, visual acuity, and extraocular movements to check patients’ eye condition.
- Scribe and accurately document physician visits and procedures as they occur.
- Use appropriate procedure and diagnosis codes in the EMR and ensure charges and coding are accurate for procedures and drugs.
- Prepare patients for treatments and minor procedures; measure and record vital signs as required.
- Open and close exam rooms as needed; keep examination, treatment, laser, and other assigned rooms clean and stocked, and maintain drug counts.
- Comply with company policies and procedures, including HIPAA.
- Complete general office duties and cleaning assigned by the manager.
- Travel to other offices as needed and work additional hours or weekends when required by business needs.
Benefits
- Medical, vision, dental, and life insurance.
- 401(k) with employer matching.
- Paid time off (PTO) and paid holidays.
- Paid maternity leave.
- Eyecare education reimbursement.
- Competitive base pay.
- Mileage reimbursement for travel to other offices.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
