Medical Assistant, Ophthalmology - Willing to Train!
About The Position
The Medical Assistant (Pre-Test Technician) supports ophthalmologists by providing patient care and performing initial testing to prepare patients for examinations. The role includes helping manage patient flow, collecting patient information and medical history, entering data into electronic medical records, conducting preliminary eye assessments and diagnostic tests, and communicating with patients and clinical staff. This is a full-time, long-term position. Office hours are Monday through Friday, 8 a.m. to 5 p.m.; some earlier or later work may be needed. The position may require working more than 40 hours to meet business needs, working weekends when applicable, and traveling between work locations with minimal notice.
Requirements
- High school diploma or GED.
- At least one year of related experience and/or training, or an equivalent combination of education and experience.
- Favorable background check result.
- Basic computer skills and ability to learn new applications quickly.
- Strong customer service, communication, and organizational skills.
- Ability to coordinate and cooperate with employees at all levels in a courteous, professional manner.
- Ability to comply with HIPAA confidentiality standards when communicating patient information.
- Ability to track patient care and support efficient patient flow.
- Initiative in accomplishing practice goals, adaptability to change, and a team-oriented, patient-focused approach.
- Reliable transportation enabling travel to multiple work locations with minimal notice.
- Ability to provide proof of identity and authorization to work in the United States.
- Ability to work more than 40 hours as needed and weekends when applicable.
- Ability to meet the physical requirements of the role, including frequent walking, sitting, and standing; regular bending, stooping, and reaching; lifting, carrying, pushing, and pulling up to 25 pounds; fine motor use of the hands; and visual and auditory acuity.
- Demonstrated knowledge of eye anatomy, diseases, symptoms, and ocular medications.
Nice To Haves
- Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification.
- Experience using Electronic Medical Record (EMR) systems.
- Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
Responsibilities
- Facilitate patient flow and assist the doctor with preliminary testing.
- Provide exceptional customer service to patients in person and by phone; greet patients promptly and professionally.
- Practice urgency while respecting patients’ time and the doctor’s schedule.
- Verify patient information by interviewing patients and recording medical history, current medications, and the purpose of the visit.
- Record patient data in the Electronic Medical Record (EMR).
- Assess eye condition by observing pupils, muscles, visual acuity, and extraocular movements.
- Perform dilation, refraction, pressure testing, and diagnostic tests including visual fields, OCT, GDX, IOL master, auto refractor, and topography.
- Communicate effectively with patients, doctors, managers, and other employees, and respond to inquiries by phone, email, and in person.
- Comply with company policies and procedures, including HIPAA confidentiality requirements and safety procedures.
- Perform other duties that may be necessary or in the organization’s best interest.
Benefits
- Medical insurance
- Vision insurance
- Dental insurance
- Life insurance
- 401(k) with employer matching
- Paid time off
- Paid holidays
- Competitive base pay
- Paid maternity leave
- Eyecare certification reimbursement
- Employee discounts
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
