MA - Medical Assistant - Caledonia Days - 24hrs/wk.

University of Michigan Health-West•Wyoming, MI

About The Position

The Medical Assistant performs administrative and clinical duties in an ambulatory care setting under the direction of the Office Manager. The role supports patients and the care team by maintaining medical records, handling calls and forms, documenting patient histories and vital signs, preparing patients for examinations, assisting providers, and administering medications as authorized. The position is listed for Caledonia, on day shifts, at 24 hours per week (0.6 FTE); it is not on-call and includes weekend work.

Requirements

High school degree or GED.
Current Medical Assistant certification.
Basic Life Support (BLS) certification required by 03-01-2025.
Excellent interpersonal skills and ability to work effectively with the medical team.
Ability to communicate effectively with patients and staff with diplomacy and tact.
Ability to operate medical equipment safely and correctly.
Knowledge of infection prevention and control standards and practices.
Ability to be flexible and organized and to function in stressful situations.
Ability to understand, interpret, and apply instructions, guidelines, and procedures.
Cultural sensitivity and ability to work with ethnically diverse patient populations.
Ability to prioritize and manage multiple tasks.
Intermediate experience with computers and information systems.

Nice To Haves

Previous experience as a Medical Assistant.

Responsibilities

Ensure relevant reports, test results, laboratory results, and correspondence are available before patient appointments.
Escort patients to exam rooms, interview them, measure vital signs, and document information in medical records.
Review medical records to identify needed services and check the status of referrals since the patient's last visit.
Assist physicians and advanced practice providers during examinations and procedures.
Provide patients with information and instructions as authorized by a physician or advanced practice provider.
Stock exam rooms, maintain instruments, and prepare instruments for sterilization and storage.
Provide clerical support, including completing forms and requisitions, answering phones, sending and receiving medical records, and obtaining laboratory, radiology, hospital, and referral information.
Clean rooms between patient visits according to infection prevention and control standards.
Administer medications and immunizations under the authorization and supervision of physicians or advanced practice providers.
Process messages from patients and front-office staff to physicians and advanced practice providers.
Process messages and callbacks to patients, medical offices, and pharmacies.
Process medication refills according to protocols.
Maintain required logs and checks, including refrigerator temperatures, emergency medications, expired medications, oxygen, and sterilization fluid charge.
Perform EKGs and simple CLIA-waived laboratory and screening tests.
Collect and process blood and other non-blood specimens for diagnosis, treatment, and disease prevention.
Participate in process-improvement activities to enhance patient care and service.