MA - Medical Assistant - Caledonia Days - 24hrs/wk.

umhealthwest•Wyoming, MI

About The Position

Under the direction of the Office Manager, the Medical Assistant performs administrative and clinical duties to care for patients in an ambulatory setting. Administrative duties include maintaining medical records, handling patient calls, and completing forms. Clinical duties include measuring and recording vital signs and medical histories, preparing patients for examination, and administering medications as directed by physicians or advanced practice providers. The Medical Assistant plays an integral role in the care team model.

Requirements

High school degree or GED.
Current Medical Assistant certification.
Basic Life Support (BLS) certification required by 03-01-2025.
Excellent interpersonal skills and ability to work effectively with the medical team.
Ability to communicate effectively with patients and staff while demonstrating diplomacy and tact.
Ability to operate medical equipment safely and correctly.
Knowledge of infection prevention and control standards and practices.
Flexible, organized, and able to function under stressful situations.
Ability to understand, interpret, and apply instructions, guidelines, and procedures.
Culturally sensitive and able to work with ethnically diverse patient populations.
Ability to prioritize and work on multiple tasks.
Intermediate experience with computers and information systems.

Nice To Haves

Previous experience as a Medical Assistant.

Responsibilities

Ensures relevant reports, test results, labs, and correspondence are available before patient appointments.
Escorts patients to exam rooms, interviews patients, measures vital signs, and documents information in patient medical records.
Reviews patient medical records to determine needed services and whether referrals are in process or have been completed since the last visit.
Assists physicians or advanced practice providers during examinations or procedures.
Provides patients with information and instructions as authorized by physicians or advanced practice providers.
Keeps exam rooms stocked with medical supplies and maintains instruments, preparing them for sterilization and storage.
Provides clerical support, including completing forms and requisitions, answering phones, sending and receiving medical records, and obtaining lab and x-ray reports, hospital notes, and referral information.
Cleans rooms between patient visits according to infection prevention and control standards.
Administers medications and immunizations under the authorization and supervision of physicians or advanced practice providers.
Processes messages from patients and front-office staff to physicians and advanced practice providers.
Processes messages and callbacks to patients, medical offices, and pharmacies.
Processes medication refills according to protocols.
Maintains logs and performs required checks, including refrigerator temperatures, emergency medications, expired medications, oxygen, and sterilization fluid charge.
Performs EKGs and simple CLIA-waived medical office laboratory and screening tests.
Collects and processes blood samples and other non-blood specimens for diagnosing, treating, and preventing disease.
Participates in process-improvement activities to enhance patient care and service.