MA - Medical Assistant - Wound Clinic Days - 36hrs/wk.

University of Michigan Health-West•Wyoming, MI

About The Position

The Medical Assistant performs administrative and clinical duties in an ambulatory setting under the direction of the Office Manager. The role supports patient care as part of the care team model. Administrative work includes maintaining medical records, handling patient calls, completing forms, and coordinating records and reports. Clinical work includes collecting patient histories and vital signs, preparing patients for examination, assisting providers with examinations and procedures, administering authorized medications and immunizations, and performing specified tests and specimen collection.

Requirements

High school degree or GED required.
Current Medical Assistant certification required.
Basic Life Support (BLS) required by 3/1/2025.
Excellent interpersonal skills and ability to work effectively with the medical team.
Ability to communicate effectively with patients and staff while demonstrating diplomacy and tact.
Ability to operate medical equipment safely and correctly.
Knowledge of infection prevention and control standards and practices.
Ability to remain flexible and organized and function under stressful situations.
Ability to understand, interpret, and apply instructions, guidelines, and procedures.
Cultural sensitivity and ability to work with ethnically diverse patient populations.
Ability to prioritize and work on multiple tasks.
Intermediate experience with computers and information systems.

Nice To Haves

Previous experience as a Medical Assistant.

Responsibilities

Ensure relevant reports, test results, laboratory results, and correspondence are available before patient appointments.
Escort patients to exam rooms, interview them, measure vital signs, and document information in their medical records.
Review medical records to identify needed services and check whether referrals have been initiated or completed since the previous visit.
Assist physicians or advanced practice providers during examinations and procedures.
Provide patients with information and instructions as authorized by a physician or advanced practice provider.
Stock exam rooms with medical supplies, maintain instruments, and prepare instruments for sterilization and storage.
Provide clerical support, including completing forms and requisitions, answering phones, sending and receiving medical records, and obtaining laboratory, imaging, hospital, and referral information.
Clean rooms between patient visits in accordance with infection prevention and control standards.
Administer medications and immunizations under the authorization and supervision of physicians or advanced practice providers.
Process messages from patients and front-office staff to physicians and advanced practice providers, and handle callbacks to patients, medical offices, and pharmacies.
Process medication refills according to protocols.
Maintain required logs and perform checks, including refrigerator temperatures, emergency medications, expired medications, oxygen, and sterilization fluid charge.
Perform EKGs and simple CLIA-waived laboratory and screening tests.
Collect and process blood and other non-blood specimens for diagnosis, treatment, and disease prevention.
Participate in process-improvement activities to enhance patient care and service.