Medical Assistant II - Wound Clinic

IU Health•Muncie, IN

4d•Onsite

About The Position

The Medical Assistant II performs duties associated with direct patient care and clinical direction under the supervision of the designated supervisor and assigned physician. The role provides patient care in accordance with organizational standards, ensures ordered procedures and treatments are complete, supports smooth patient flow, performs general laboratory work, and instructs patients about procedures, treatments, and care needs. It also ensures medical orders and referrals are carried out accurately and on time. The position performs registration and scheduling according to organizational and departmental procedures, maintains electronic health record files, and handles general front-office functions as needed. The Medical Assistant II may precept current Medical Assistant team members or Medical Assistant externs when requested by leadership. Typical clinic duties include rooming and completing intake for patients, assisting providers during patient care, managing patient messages and paperwork, processing prior authorizations, scanning and maintaining medical records, and preparing exam rooms. The position is located at 2901 W Jackson St, Muncie, Indiana. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m., with some flexibility.

Requirements

High school diploma or equivalent, or completion of a high-school-sponsored CTE program while currently enrolled in high school; the diploma must be completed within 13 months from the start date.
0–2 years of relevant experience.
Current medical assisting certification from the American Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for Competency Testing (NCMA), and/or American Medical Certification Association (CMAC).
AHA Basic Life Support certification for healthcare workers; other advanced life-support certifications may be required according to unit or department specialty and patient-care policies.
Knowledge of OSHA, CLIA, and ADA.
Knowledge of Business Unit Quality Programs and Standard Work Programs and concepts within six months of hire.
Knowledge of standard laboratory and medical procedures.
Knowledge of insurance plans and third-party payers.
Ability to master standard clinical competencies under current clinical policy and Point of Care and Skills Competency checklists.
Basic math skills and accurate data collection and entry skills.
Ability to meet the technical and physical standards.
New hires and promotions after October 12, 2026, must have graduated from a Medical Assistant program.

Nice To Haves

Knowledge of ICD-10 and CPT coding.

Responsibilities

Room patients and complete patient intake.
Support providers during clinic visits and assist with patient care.
Manage patient messages, paperwork, and prior authorizations.
Perform clinical and administrative duties, including registration and scheduling.
Assure ordered procedures and treatments are complete and support smooth patient flow.
Perform general laboratory work and instruct patients concerning procedures, treatments, and needs.
Ensure medical orders and referrals are carried out accurately and in a timely manner.
Scan and maintain medical records and electronic health record files.
Prepare examination rooms and support clinic workflow.
Perform general front-office functions as needed.
May precept current Medical Assistant team members or Medical Assistant externs when requested by leadership.