Medical Assistant II - Wound Clinic

Indiana University Health System•Muncie, DE

3d•Onsite

About The Position

The Medical Assistant II works under the supervision of the designated supervisor and assigned physician, performing direct patient care and clinical support in accordance with organizational standards. The role supports patient flow, completes ordered procedures and treatments, performs general laboratory work, instructs patients about procedures and care needs, and ensures medical orders and referrals are completed accurately and promptly. The position also performs registration and scheduling, maintains electronic health record files, and completes general front-office functions as needed. The Medical Assistant II may precept current medical assistant team members or externs when requested by leadership. The position is based at 2901 W Jackson St, Muncie, Indiana. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m., with some flexibility.

Requirements

High school diploma or equivalent, or completion of a high-school-sponsored CTE program while currently enrolled in high school. A high school diploma must be completed within 13 months from the start date.
Requires 0–2 years of relevant experience.
New hires and promotions after October 12, 2026, require graduation from a Medical Assistant program.
Current medical assisting certification from the American Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for Competency Testing (NCMA), and/or American Medical Certification Association (CMAC).
AHA Basic Life Support for healthcare workers certification is required.
Other advanced life support certifications may be required based on unit or department specialty and patient care policies.
Knowledge of OSHA, CLIA, and ADA.
Knowledge of Business Unit Quality Programs and Standard Work Programs and concepts within six months of hire.
Knowledge of standard laboratory and medical procedures.
Knowledge of insurance plans and third-party payers.
Ability to master standard clinical competencies under current Clinical policy and Point of Care and Skills Competency checklists.
Basic math skills and accurate data collection and entry skills.
Ability to meet technical and physical standards.
Dependable and reliable team player with a positive attitude, strong communication skills, and willingness to learn and support teammates.

Nice To Haves

Knowledge of ICD-10 and CPT coding.

Responsibilities

Room patients and complete intake.
Support providers during clinic visits and assist with patient care.
Manage patient messages, paperwork, and prior authorizations.
Perform clinical and administrative duties, including general laboratory work and front-office functions.
Assure completeness of ordered procedures and treatments and support smooth patient flow.
Instruct patients concerning procedures, treatments, and care needs.
Ensure medical orders and referrals are carried out accurately and in a timely manner.
Perform registration and scheduling activities according to organizational and departmental procedures.
Maintain electronic health record files and medical records.
Prepare exam rooms and support clinic workflow.
May precept current medical assistant team members or medical assistant externs as requested by leadership.