About The Position

Under the direction of the Office Manager, the Medical Assistant performs administrative and clinical duties to care for patients in an ambulatory setting. Administrative work includes maintaining medical records, handling patient calls, and completing forms. Clinical work includes measuring and recording vital signs and medical histories, preparing patients for examinations, and administering medications as directed by physicians or advanced practice providers. The Medical Assistant plays an integral role in the care team model. This position is in a wound clinic, works days, and is listed at 36 hours per week (0.9 FTE). It is not on-call and does not require weekends.

Requirements

  • High school degree or GED.
  • Current Medical Assistant certification.
  • Basic Life Support (BLS) certification by 03-01-2025.
  • Excellent interpersonal skills and ability to work effectively with the medical team.
  • Ability to communicate effectively with patients and staff while demonstrating diplomacy and tact.
  • Ability to operate medical equipment safely and correctly.
  • Knowledge of infection prevention and control standards and practices.
  • Flexibility, organization, and ability to function under stressful situations.
  • Ability to understand, interpret, and apply instructions, guidelines, and procedures.
  • Cultural sensitivity and ability to work with ethnically diverse patient populations.
  • Ability to prioritize and manage multiple tasks.
  • Intermediate experience with computers and information systems.

Nice To Haves

  • Previous experience as a Medical Assistant.

Responsibilities

  • Ensures relevant reports, test results, laboratory results, and correspondence are available before patient appointments.
  • Escorts patients to exam rooms, interviews them, measures vital signs, and documents information in their medical records.
  • Reviews patient medical records to identify needed services and determine whether referrals have been completed or are in process since the last visit.
  • Assists physicians or advanced practice providers during examinations and procedures.
  • Provides patients with information and instructions as authorized by a physician or advanced practice provider.
  • Keeps exam rooms stocked with medical supplies and maintains instruments, preparing them for sterilization and storage.
  • Provides clerical support, including completing forms and requisitions; answering phones; sending and receiving medical records; and obtaining laboratory, X-ray, hospital, and referral information.
  • Cleans rooms between patient visits according to infection prevention and control standards.
  • Administers medications and immunizations under the authorization and supervision of physicians or advanced practice providers.
  • Processes messages from patients and front office staff to physicians and advanced practice providers.
  • Processes messages and callbacks to patients, medical offices, and pharmacies.
  • Processes medication refills according to protocols.
  • Maintains logs and performs required checks, including refrigerator temperatures, emergency medications, expired medications, oxygen, and sterilization fluid charge.
  • Performs EKGs and simple CLIA-waived medical office laboratory and screening tests.
  • Collects and processes blood and other non-blood specimens for the diagnosis, treatment, and prevention of disease.
  • Participates in process improvement activities to enhance patient care and service.
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