Med Assistant Cert - Clin

Covenant Health•Knoxville, TN

About The Position

Under general supervision, performs basic nursing procedures and assists physicians or practitioners with examinations, procedures, and other processes related to direct patient care. The role is in the Float Pool serving Oak Ridge and Anderson County, with PRN/OCC status, variable hours, and a day shift. The Medical Assistant supports patient intake and documentation, maintains a safe and therapeutic care environment, helps manage clinical supplies and records, and provides assigned provider and reception support.

Requirements

Certified Medical Assistant certification is required.

Responsibilities

Maintains departmental policies, procedures, objectives, quality assessment, safety, environmental, and infection control standards.
Performs basic nursing procedures, including measuring patient height and weight according to oncology best practice, taking vital signs, and completing ambulatory intake.
Performs venipunctures and injections when indicated and permitted by scope of practice.
Interviews patients, obtains initial basic evaluation information, enters information into the EMR, and reports it to the appropriate practitioner.
Maintains a safe, comfortable, and therapeutic environment for patients and families, demonstrating sensitivity to comfort and privacy and using AIDET communication fundamentals.
Assists physicians or practitioners with examinations, procedures, and other direct patient care processes.
Ensures adequate stock of supplies and necessary equipment.
Monitors the accuracy of patient medical record entries and maintains required reports and statistics.
Assists with medical record requests and scans documentation into the medical record.
Inspects the area daily for compliance with policies, procedures, regulations, and standards and takes corrective action when appropriate.
Cleans and restocks examination rooms daily and transports instruments to sterile processing as needed.
Assists with chart preparation and provider schedule management.
Provides assigned provider support, including note preparation, verbal order entry within scope of practice and leadership guidelines, order proposal, and prescription refill management.
Performs reception duties, including professional telephone scripting, documenting messages in message pools, and real-time appointment scheduling and rescheduling.
Demonstrates competence in critical skills and delivers care appropriate to the age-specific needs of the population served.
Supports professional growth through educational programs, current literature, in-service meetings, and workshops.
Cooperates with other personnel to achieve department objectives and maintain positive employee relations, interdepartmental objectives, and infection control policies.
Attends meetings as required.
Supports a positive work environment and teamwork, exhibits initiative to advance patient care and departmental success, and promotes positive relationships with coworkers.
Follows policies, procedures, and safety standards and completes required annual education assignments.
Works toward goals and objectives and participates in quality improvement initiatives as requested.
Performs other duties as assigned.