MED ASSISTANT CERT - CLIN

Covenant Health•Knoxville, TN

About The Position

Under general supervision, the Medical Assistant performs basic nursing procedures and assists physicians or practitioners with examinations, procedures, and other processes related to direct patient care. The role is in the Float Pool serving Oak Ridge/Anderson County, with PRN/occasional variable hours on the day shift. Covenant Medical Group is Covenant Health’s employed and managed medical practice organization, serving East Tennessee through more than 300 physicians and advanced practice providers in 20 communities and across a broad range of specialties.

Requirements

  • Certified Medical Assistant certification is required.
  • No minimum experience is specified.
  • No minimum education is specified; education must be sufficient to meet the standards for the required license or certification.

Responsibilities

  • Maintains departmental policies, procedures, objectives, quality assessment programs, and safety, environmental, and infection control standards.
  • Performs basic nursing procedures, including measuring patient height and weight according to oncology best practice, taking vital signs, completing ambulatory intake, and performing venipunctures and injections when indicated and within scope of practice.
  • Interviews patients, obtains initial basic evaluation information, enters it into the EMR, and reports it to the appropriate practitioner.
  • Maintains a safe, comfortable, and therapeutic environment for patients and families, supporting comfort and privacy through AIDET communication fundamentals.
  • Assists physicians or practitioners with examinations, procedures, and other direct patient care processes.
  • Ensures adequate supplies and necessary equipment are available.
  • Monitors the accuracy of patient medical records; maintains required reports and statistics; and assists with medical record requests and scanning documentation into the medical record.
  • Inspects the work area daily for compliance with policies, procedures, regulations, and standards, and takes corrective action when appropriate.
  • Cleans and restocks examination rooms daily and transports instruments to sterile processing as needed.
  • Assists with chart preparation and provider schedule management.
  • Provides assigned provider support, including note preparation, verbal order entry within scope of practice and leadership guidelines, order proposal, and prescription refill management.
  • Performs reception duties, including professional phone scripting, documenting messages in message pools, and scheduling or rescheduling appointments in real time.
  • Demonstrates competence in critical skills and delivers care appropriate to the age-specific needs of the population served.
  • Supports professional development by participating in educational programs, reviewing current literature, and attending in-service meetings and workshops.
  • Cooperates with other personnel to achieve department objectives and maintain employee relations, interdepartmental objectives, and infection control policies.
  • Attends meetings as required.
  • Supports a positive work environment, teamwork, and positive relationships with coworkers; demonstrates initiative to advance patient care and department success.
  • Follows policies, procedures, and safety standards; completes required annual education; works toward goals and objectives; and participates in quality improvement initiatives as requested.
  • Performs other duties as assigned.
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