Med Assistant Cert - Clin

Covenant Health•Morristown, TN

About The Position

Under general supervision, performs basic nursing procedures on patients and assists physicians or practitioners with examinations, procedures, and other processes related to direct patient care. The role is with Prompt Family Care South, part of Covenant Medical Group, Covenant Health’s employed and managed medical practice organization serving East Tennessee. The Medical Assistant supports patient intake and evaluation, clinical procedures, documentation, provider workflows, reception and scheduling, and the maintenance of a safe and therapeutic care environment. The position also contributes to quality improvement, infection control, teamwork, and ongoing professional development.

Requirements

Certified Medical Assistant certification is required.
Minimum experience: none specified.
No minimum education is specified; education must be sufficient to meet the standards for the required license or certification.

Responsibilities

Maintain departmental policies and procedures, objectives, quality assessment activities, and safety, environmental, and infection control standards.
Perform basic nursing procedures, including measuring height and weight, taking vital signs, and completing ambulatory intake.
Perform venipunctures and injections when indicated and within scope of practice.
Interview patients, obtain initial basic evaluation information, enter information into the EMR, and report it to the appropriate practitioner.
Maintain a safe, comfortable, and therapeutic environment for patients and families, demonstrating sensitivity to comfort and privacy and using AIDET communication fundamentals.
Assist physicians or practitioners with examinations, procedures, and other direct patient care processes.
Maintain adequate stocks of supplies and necessary equipment.
Monitor and ensure accurate recording in patient medical records; maintain required reports and statistics.
Assist with medical record requests and scan documentation into the medical record.
Inspect the work area daily for compliance with policies, procedures, regulations, and standards, and take corrective action when appropriate.
Clean and restock examination rooms daily, and transport instruments to sterile processing as needed.
Assist with chart preparation and provider schedule management, and provide other assigned provider support.
Assist with note preparation, verbal order entry within scope and leadership guidelines, order proposals, and prescription refill management.
Perform reception duties, including professional telephone scripting, documenting messages in message pools, and scheduling or rescheduling appointments in real time.
Deliver care appropriate to the age-specific needs of the population served and demonstrate competence in required critical skills.
Participate in educational programs, review current literature, and attend in-service meetings and workshops to support professional growth and development.
Cooperate with other personnel to achieve department objectives, maintain employee relations, and follow infection control policies.
Attend required meetings, support a positive work environment and teamwork, maintain positive coworker relationships, and show initiative in advancing patient care and department success.
Follow policies, procedures, and safety standards; complete annual education assignments; work toward goals and objectives; and participate in quality improvement initiatives as requested.
Perform other duties as assigned.