MED ASSISTANT CERT - CLIN

Covenant Health•Morristown, TN

About The Position

Under general supervision, the Medical Assistant performs basic nursing procedures and assists physicians or practitioners with examinations, procedures, and other processes related to direct patient care. The position is with Prompt Family Care South in Covenant Medical Group and is full-time, 80 hours per pay period, on the day shift. Covenant Medical Group is the employed and managed medical practice organization of Covenant Health, providing comprehensive care across East Tennessee. Its team includes more than 300 physicians and advanced practice providers in 20 communities and offers care across primary care, walk-in clinics, preventive medicine, and advanced surgical and subspecialty services. The organization is committed to coordinated, patient-centered care and access to providers close to home.

Requirements

Certified Medical Assistant certification is required.
No minimum experience is specified.
No minimum education is specified; education must be sufficient to meet the standards for the required license or certification.

Responsibilities

Maintains departmental policies and procedures, objectives, quality assessment activities, and safety, environmental, and infection-control standards.
Performs basic nursing procedures, including measuring patient height and weight according to oncology best practices, taking vital signs, completing ambulatory intake, and performing venipunctures and injections when indicated and permitted within scope of practice.
Interviews patients, obtains initial basic evaluation information, enters information into the electronic medical record, and reports it to the appropriate practitioner.
Maintains a safe, comfortable, and therapeutic environment for patients and families, demonstrating sensitivity to comfort and privacy and using AIDET communication fundamentals.
Assists physicians or practitioners with examinations, procedures, and other direct-patient-care processes.
Ensures adequate supplies and necessary equipment are available.
Monitors the accuracy of patient medical records; maintains required reports and statistics; assists with medical record requests and scanning documentation into the medical record.
Inspects the work area daily for compliance with policies, procedures, regulations, and standards, and takes corrective action when appropriate.
Cleans and restocks examination rooms daily and transports instruments to sterile processing as needed.
Assists with chart preparation and provider schedule management.
Provides assigned provider support, including note preparation, verbal order entry within scope of practice and leadership guidelines, order proposal, and prescription refill management.
Performs reception duties, including professional telephone scripting, appropriate documentation of messages in message pools, and real-time appointment scheduling and rescheduling.
Demonstrates competence in critical skills and delivers care appropriate to the age-specific needs of the population served.
Supports professional growth by participating in educational programs, reviewing current literature, and attending in-service meetings and workshops.
Cooperates with other personnel to achieve department objectives and maintain positive employee relations, interdepartmental objectives, and infection-control policies.
Attends meetings as required.
Supports a positive work environment, teamwork, positive coworker relationships, and initiative to advance patient care and department success.
Follows policies, procedures, and safety standards; completes required annual education; works toward goals and objectives; and participates in quality-improvement initiatives as requested.
Performs other duties as assigned.