MED ASSISTANT CERT - CLIN

Covenant Health•Knoxville, TN

7d•Onsite

About The Position

Under general supervision, performs basic nursing procedures on patients and assists physicians or practitioners with examinations, procedures, and other processes related to direct patient care. This is a PRN/OCC position in the Float Pool, serving Crossville, with variable hours on the day shift. The Medical Assistant follows departmental policies and procedures and supports quality, safety, environmental, and infection-control standards. The role includes patient intake and documentation, clinical assistance, maintaining a therapeutic environment, supporting provider workflows, and helping ensure examination areas are clean, stocked, and ready for use. The position also contributes to professional development, teamwork, quality improvement, and positive patient and employee relations.

Requirements

Certified Medical Assistant certification is required.

Responsibilities

Maintain established departmental policies and procedures, objectives, the Quality Assessment program, and safety, environmental, and infection-control standards.
Perform basic nursing procedures, including measuring patient height and weight according to oncology best practice, taking vital signs, and completing ambulatory intake; perform venipunctures and injections as indicated and within scope of practice.
Interview patients, retrieve initial basic evaluation information, enter information into the EMR, and report it to the appropriate practitioner.
Maintain a safe, comfortable, and therapeutic environment for patients and families, protecting patient comfort and privacy and using AIDET communication fundamentals.
Assist physicians or practitioners with examinations, procedures, and other direct patient-care processes.
Ensure adequate stocks of supplies and necessary equipment.
Monitor the accuracy of patient medical records, maintain required reports and statistics, assist with medical-record requests, and scan documentation into the medical record.
Inspect the area daily for compliance with policies, procedures, regulations, and standards, and take corrective action when appropriate.
Clean and restock examination rooms daily and transport instruments to sterile processing as needed.
Assist with chart preparation and provider schedule management.
Provide assigned provider support, including note preparation, verbal order entry within scope of practice and leadership guidelines, order proposals, and prescription-refill management.
Perform reception duties, including professional telephone scripting, appropriate documentation of messages in message pools, and real-time appointment scheduling and rescheduling.
Demonstrate competence in critical skills and deliver care according to the age-specific needs of the population served.
Support professional growth through educational programs, current literature, in-service meetings, and workshops.
Cooperate with other personnel to achieve department objectives and maintain good employee relations, interdepartmental objectives, and infection-control policies.
Attend meetings as required.
Support a positive work environment, teamwork, positive coworker relationships, and initiative to advance patient care and department success.
Follow policies, procedures, and safety standards; complete required annual education assignments; work toward goals and objectives; and participate in quality-improvement initiatives as requested.
Perform other duties as assigned.