MED ASSISTANT CERT - CLIN

Covenant Health•Knoxville, TN

About The Position

Under general supervision, performs basic nursing procedures on patients and assists physicians or practitioners with examinations, procedures, and other processes related to direct patient care. The role supports patient intake, clinical documentation, room readiness, provider workflows, and reception functions while maintaining departmental policies, safety standards, and infection control practices. The position is in the Float Pool in Lenoir City and is listed as PRN/OCC with variable hours on the day shift. Covenant Medical Group is the employed and managed medical practice organization of Covenant Health, serving East Tennessee through more than 300 physicians and advanced practice providers in 20 communities. It provides care across specialties, including primary care, walk-in clinics, preventive medicine, and advanced surgical and subspecialty services, with a focus on coordinated, patient-centered care close to home.

Requirements

Certified Medical Assistant certification is required.
No minimum experience is specified.
No minimum education is specified; education must be sufficient to meet the standards for the required license or certification.

Responsibilities

Follow departmental policies and procedures, objectives, the Quality Assessment program, and safety, environmental, and infection control standards.
Perform basic nursing procedures, including measuring height and weight according to oncology best practices, taking vital signs, completing ambulatory intake, and performing venipunctures and injections when indicated and permitted by scope of practice.
Interview patients, obtain initial basic evaluation information, enter information into the EMR, and report it to the appropriate practitioner.
Maintain a safe, comfortable, and therapeutic environment for patients and families, showing sensitivity to comfort and privacy and using AIDET communication fundamentals.
Assist physicians or practitioners with examinations, procedures, and other direct patient care processes.
Maintain adequate supplies and necessary equipment.
Monitor the accuracy of patient medical records; maintain required reports and statistics; assist with medical record requests and scanning documentation into the medical record.
Inspect the work area daily for compliance with policies, procedures, regulations, and standards, and take corrective action when appropriate.
Clean and restock examination rooms daily and transport instruments to sterile processing as needed.
Assist with chart preparation and provider schedule management.
Provide assigned provider support, including note preparation, verbal order entry within scope and leadership guidelines, order proposal, and prescription refill management.
Perform reception duties, including professional phone scripting, appropriate documentation of messages in message pools, and real-time appointment scheduling and rescheduling.
Demonstrate competence in critical skills and deliver care appropriate to the age-specific needs of the population served.
Support professional growth through educational programs, current literature, in-service meetings, and workshops.
Cooperate with other personnel to achieve department objectives, maintain good employee relations, support interdepartmental objectives, and follow infection control policies.
Attend meetings as required.
Support a positive work environment and teamwork within and outside the department, show daily initiative to advance patient care and departmental success, and promote positive relationships with coworkers.
Follow policies, procedures, and safety standards; complete required annual education assignments; work toward goals and objectives; and participate in quality improvement initiatives as requested.
Perform other duties as assigned.