Med Assistant Cert - Clin

Covenant Health•Knoxville, TN

About The Position

Under general supervision, performs basic nursing procedures on patients and assists physicians or practitioners with examinations, procedures, and other processes related to direct patient care. The role supports patient care, clinical documentation, provider workflows, reception, and the upkeep of examination rooms and supplies. The position is in the Float Pool in Crossville and is listed as PRN/OCC, with variable hours on the day shift.

Requirements

  • Certified Medical Assistant certification is required.
  • No minimum experience is specified.
  • No minimum education is specified; education must be sufficient to meet the standards for the required license and/or certification.

Responsibilities

  • Follows departmental policies and procedures, objectives, quality assessment requirements, and safety, environmental, and infection-control standards.
  • Performs basic nursing procedures, including measuring height and weight according to oncology best practices, taking vital signs, and completing ambulatory intake.
  • Performs venipunctures and injections when indicated and permitted by scope of practice.
  • Interviews patients, gathers initial basic evaluation information, enters information into the EMR, and reports it to the appropriate practitioner.
  • Maintains a safe, comfortable, and therapeutic environment for patients and families, demonstrating sensitivity to comfort and privacy and using AIDET communication fundamentals.
  • Assists physicians or practitioners with examinations, procedures, and other direct patient-care processes.
  • Ensures adequate stock of supplies and necessary equipment.
  • Monitors and ensures accurate recording in patient medical records; maintains required reports and statistics.
  • Assists with medical-record requests and scanning documentation into medical records.
  • Inspects the area daily for compliance with policies, procedures, regulations, and standards, and takes corrective action when appropriate.
  • Cleans and restocks examination rooms daily and transports instruments to sterile processing as needed.
  • Assists with chart preparation and provider schedule management, and performs provider support duties as assigned.
  • Supports note preparation, verbal order entry within scope of practice and leadership guidelines, order proposals, and prescription refill management.
  • Performs reception duties, including professional telephone scripting, appropriate message-pool documentation, and real-time appointment scheduling and rescheduling.
  • Demonstrates competence in critical skills and delivers care appropriate to the age-specific needs of the population served.
  • Pursues professional development through educational programs, current literature, in-service meetings, and workshops; completes required annual education assignments and attends meetings as required.
  • Cooperates with other personnel, supports department objectives and positive employee relations, and follows infection-control policies.
  • Maintains a positive attitude, supports teamwork and a positive work environment, takes initiative to advance patient care and departmental success, and promotes positive coworker relationships.
  • Works toward goals and objectives and participates in quality-improvement initiatives as requested.
  • Performs other duties as assigned.
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